Research output per year

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Personal profile


Joanne Mihelcic (Research Fellow, People, Culture and Cyber Security, Monash University) is a sociotechnical analyst, researcher and consultant who applies interdisciplinary expertise to the study of technology, human experience, culture and behaviour.  Her extensive professional experience in large organisational contexts and change projects enables her to apply systems thinking and rich ethnographic approaches to exploring the 'big picture', as well as the lived experience.

Joanne’s research contributes new understandings of safety in digital environments and cyber security to a range of community, organisational and national contexts. Her current portfolio includes:

The UePSiDE Project: An ethnographic approach to Understanding Experiences and Perceptions of Safety in Digital Environments.

People, culture and cyber Security: Analysis of focus group data collected as part of a review of national cybersecurity in the Pacific region.

Consulting and advisory roles in interdisciplinary industry and research projects.

Design and conduct of qualitative research implementing range of methodologies and human-centred design.

Technology and ageing: Joanne has been a member of the Victorian Executive Committee of the Australian Association of Gerontology since 2013 and is the working group lead for Ageing and Technology.

Joanne’s qualifications include: PhD, Bachelor of Education, Graduate Diploma in Media Studies, and Masters in Information Management and Systems. These studies have supported a career that has spanned: cyber security, knowledge and information management, health, education, media, performing arts and design.

Education/Academic qualification


Award Date: 5 Oct 2016

Information & Knowledge Management, Master of Information and Systems, MONASH UNIVERSITY

Award Date: 20 May 2010

Media Studies, Graduate Diploma in Media Studies, Deakin University

Award Date: 16 Jul 1996

Bachelor of Education (Secondary), University of Melbourne

Award Date: 11 Jan 1995

External positions

Research Consultant - eScholarship Research Centre, University of Melbourne

1 Oct 201828 Feb 2019

Researcher - Digital Ethnography Research Centre, RMIT University

1 Feb 201731 Dec 2018

Digital Archivist: RMIT Design Archives, RMIT University

Sep 2016Dec 2016

Research area keywords

  • Safety and Cyber Security
  • Ethnography
  • Ageing and Technology
  • Person-centred record
  • Culture and behaviour Change
  • Aged Care
  • Personal archives
  • Interdisciplinary Research
  • Social informatics
  • Second generation grounded theory
  • Social constructionism
  • Archival Science


Research Output

  • 1 Conference Paper

Towards an improved understanding of human factors in cybersecurity

Jeong, J., Mihelcic, J., Oliver, G. & Rudolph, C., 2019, Proceedings - 2019 IEEE 5th International Conference on Collaboration and Internet Computing, CIC 2019. Aberer, K., Singh, A. & Nepal, S. (eds.). Piscataway NJ USA: IEEE, Institute of Electrical and Electronics Engineers, p. 338-345 8 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review


  • 1 Peer review responsibility
  • 1 Membership of an advisory panel/policy group/ board
  • 1 Consultancy

City of Melbourne (External organisation)

Shanti Sumartojo (Member), , Joanne Mihelcic (Member), , Nicholas Walton Healey (Member), , Bianca Vallentine (Member), & Sarah Pink (Member)


Activity: Industry, Government and Philanthropy Engagement and PartnershipsConsultancy

Australasian Journal on Ageing (Journal)

Joanne Mihelcic (Peer reviewer)


Activity: Publication peer-review and editorial work typesPeer review responsibility

Australian Association of Gerontology (External organisation)

Joanne Mihelcic (Member)

2011 → …

Activity: Industry, Government and Philanthropy Engagement and PartnershipsMembership of an advisory panel/policy group/ board