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Personal profile

Biography

Jay is a Research Fellow in Cybersecurity & Systems, and an external lecturer at the University of Melbourne. He is also the Managing Director of Elegant Minds - a digital advisory company based in Melbourne, Australia.

His primary research interest is around the Psychological Contract and what type of role it plays in relationships established in digital environments.

Education/Academic qualification

Information Systems, PhD, The University of Melbourne

Information Systems, MIS, The University of Melbourne

Information Science, Bachelor of Commerce, University of Otago

External positions

External Lecturer, The University of Melbourne

1 Oct 2018 → …

Managing Director, Elegant Minds

1 Nov 2008 → …

Keywords

  • Psychological Contract
  • Outsourcing
  • Relationship Quality
  • Cybersecurity
  • Trust
  • Business Process Outsourcing
  • Socio-cultural theory
  • Qualitative Research
  • Case study
  • E-commerce and electronic law

Network Recent external collaboration on country level. Dive into details by clicking on the dots.

Research Output 2011 2018

  • 4 Conference Paper
  • 1 Other contribution

Enhancing the application and measurement of relationship quality in future IT outsourcing studies

Jeong, J., Kurnia, S., Samson, D. & Cullen, S., 2018, Twenty-Sixth European Conference on Information Systems (ECIS2018), Portsmouth,UK, 2018. Adams, C., Carlsson, S. & Leidner, D. (eds.). Atlanta GA USA: Association for Information Systems, 10 p. 5

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Open Access
File

Psychological contract in IT outsourcing: a systematic literature review

Jeong, J., Kurnia, S., Samson, D. & Cullen, S., 2018, 51st Hawaii International Conference on System Sciences (HICSS 2018) : Waikoloa Village, Hawaii, USA 2 - 6 January 2018. Bui, T. (ed.). Honolulu HI USA: Hawaii International Conference on System Sciences (HICSS), Vol. 1 . p. 135-144 10 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Open Access
File

The 6 myths of the written contract: and how to achieve breakthroughs with the Psychological Contract

Jeong, J. & Cullen, S., 2017, 24 p. Melbourne VIC AUS : Open Windows.

Research output: Other contributionOther

Open Access
File

Exploring the current status of call centre offshoring research: a research agenda and future directions

Jeong, J., 2012, Australasian Conference on Information Systems. Australasian Conference on Information Systems

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

The Role of Language in the Establishment of Trust between Organisations

Jeong, J., 2011, Smart Research Forum. Smart Research Forum

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Activities 2016 2019

  • 2 Peer review responsibility
  • 1 Membership of industry collaboration/ network

Future Finance Network (External organisation)

Jay Jeong (Member)
2019 → …

Activity: Industry, Government and Philanthropy Engagement and PartnershipsMembership of industry collaboration/ network

Hawaii International Conference on System Sciences (Event)

Jay Jeong (Peer reviewer)
2016 → …

Activity: Publication peer-review and editorial work typesPeer review responsibility

European Conference on Information Systems (Event)

Jay Jeong (Peer reviewer)
2016 → …

Activity: Publication peer-review and editorial work typesPeer review responsibility