Projects per year
Personal profile
Biography
Hean Tat Keh (郭贤达) is a Professor of Marketing and former Head of the Department of Marketing at Monash Business School. A consumer psychologist, his research focuses on consumer well-being, with particular emphasis on responsible consumption, healthcare, and services marketing—addressing some of the most pressing challenges in today’s marketplace. His work has appeared in leading FT50 journals, including the Journal of Marketing, Journal of Marketing Research, Journal of Consumer Research, Journal of Consumer Psychology, Journal of the Academy of Marketing Science, Organizational Behavior and Human Decision Processes, and Journal of Business Ethics. Professor Keh is ranked among the top 1% of marketing scholars worldwide by ScholarGPS and is one of only two academics to have received both the ANZMAC Distinguished Marketing Researcher Award and the Distinguished Marketing Educator Award. An experienced academic leader, he previously led a department of 45 full-time staff across three campuses, which is currently ranked among the world’s Top 50 marketing departments. Prior to joining Monash University, Professor Keh held academic appointments at the University of Queensland, Peking University, and the National University of Singapore. He earned his PhD from the University of Washington, Seattle.
Selected recent journal articles:
- Fan, Xiaoming, Anqi Lai, and Hean Tat Keh (2024), “Handmade vs. Machine-made: The Effects of Handmade Gifts on Social Relationships,” Marketing Letters, 35 (3), 353-366.
- Yan, Li, Hean Tat Keh, and Kyle B. Murray (2024), “Feeling the Values: How Pride and Awe Differentially Enhance Sustainable Behavioral Intentions,” Journal of the Academy of Marketing Science, 52 (1), 75–96. (open access)
- Liu, Maggie Wenjing, Chuang Wei, Lu Yang, and Hean Tat Keh (2022), “Feeling Lucky: How Framing the Target Product as a Free Gift Enhances Purchase Intention,” International Journal of Research in Marketing, 39 (2), 349-363.
- Keh, Hean Tat, Di Wang, and Li Yan (2021), “Gimmicky or Effective? The Effects of Imaginative Displays on Customers’ Purchase Behavior,” Journal of Marketing, 85 (5), 109-127.
- Yan, Li, Hean Tat Keh, and Jiemiao Chen (2021), “Assimilating and Differentiating: The Curvilinear Effect of Social Class on Green Consumption,” Journal of Consumer Research, 47 (6), 914-936.
Honours, awards, and engagement:
- 2024 Dean’s Commendation for Excellence in Postgraduate Supervision, Monash Business School
- 2019 ANZMAC Distinguished Marketing Researcher of the Year Award.
- 2018 ANZMAC Distinguished Marketing Educator of the Year Award.
- Dean's Award for Teaching Excellence 2017, Monash Business School (Click on link for Youtube video)
- A national-level outstanding research achievement award from the Ministry of Education, China in 2015 and 2024 (for Sun, Keh, & Lee, 2012, and Yan, Keh & Chen 2021).
- Received major research grants from the ACR-AMA Grants on Transformative Consumer Research, Australian Research Council (ARC) and the National Natural Science Foundation of China (NSFC).
- Numerous invited presentations at conferences, UNSW, Nanjing University, Hong Kong Polytechnic University, University of Technology Sydney, University of Sydney, Macquarie University, and Shanghai University of Finance and Economics.
Research interests
I am particularly interested in examining consumer well-being in the domains of responsible consumption, healthcare, DEI (diversity, equity and inclusion) and services marketing.
Supervision interests
Potential PhD applicants
To help determine your suitability, in your email to me please address the following 10 questions and requests. If you just send me a 'generic' email, I may not reply. Note that I expect my PhD students to conduct behavioural experiments (lab and field studies). I do not supervise survey, qualitative or case study research.
- Attach your updated CV and academic transcripts.
- Why are you interested in doing a PhD? (i.e., What is your goal after finishing your PhD?)
- Why are you interested in applying to Monash University/Australia?
- Attach your research proposal, which should be aligned with my current research interests on either (a) responsible consumption, (b) healthcare marketing, (c) DEI (diversity, equity and inclusion) or (d) services marketing. If there is poor fit, I advise you to find another supervisor.
- What is your research experience to date? (If you have written or published academic articles, attach them to your email.)
- Does your previous degree (bachelor and/or master) have at least a 25% research component (e.g. thesis or dissertation)?
- To what extent are you familiar with experimental research (design, implementation, and analysis)?
- What software packages have you used or are familiar with in analyzing data?
- To what extent are you familiar with psychological theories as applied to consumer research? (List these theories and the key papers you have read)
- If you've taken the GMAT/GRE and TOEFL/IELTS, scan and email me your scores.
Postdoctoral applicants
I welcome supervision enquiries from postdoctoral fellows trained in social psychology, consumer psychology, and services marketing who share my research interests. However, please note that I currently do not have funding for postdoctoral positions. You will need to apply for funding from other sources (government agencies, your current organisation, etc.).
Expertise related to UN Sustainable Development Goals
In 2015, UN member states agreed to 17 global Sustainable Development Goals (SDGs) to end poverty, protect the planet and ensure prosperity for all. This person’s work contributes towards the following SDG(s):
Research area keywords
- Consumer Well-being
- Sustainable Consumption
- Healthcare Marketing
- DEI (diversity, equity and inclusion)
- Services Marketing
- Cross-Cultural Marketing
Collaborations and top research areas from the last five years
Projects
- 1 Finished
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Understanding online education through the lens of service separation
Keh, H. T. (Primary Chief Investigator (PCI)), Hartley, N. (Chief Investigator (CI)) & Lee, A. H. C. (Partner Investigator (PI))
Australian Research Council (ARC)
1/01/14 → 31/12/17
Project: Research
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Feeling the values: how pride and awe differentially enhance consumers’ sustainable behavioral intentions
Yan, L., Keh, H. T. & Murray, K. B., 2024, In: Journal of the Academy of Marketing Science. 52, p. 75-96 22 p.Research output: Contribution to journal › Article › Research › peer-review
Open AccessFile38 Citations (Scopus) -
Handmade vs. machine-made: the effects of handmade gifts on social relationships
Fan, X., Lai, A. & Keh, H. T., 2024, In: Marketing Letters. 35, p. 1-14 14 p.Research output: Contribution to journal › Article › Research › peer-review
5 Citations (Scopus) -
Feeling lucky: how framing the target product as a free gift enhances purchase intention
Liu, M. W., Wei, C., Yang, L. & Keh, H. T., Jun 2022, In: International Journal of Research in Marketing. 39, 2, p. 349-363 15 p.Research output: Contribution to journal › Article › Research › peer-review
12 Citations (Scopus) -
I implement, they deliberate: the matching effects of point of view and mindset on consumer attitudes
Zhang, J., Xu, X. & Keh, H. T., Feb 2022, In: Journal of Business Research. 139, p. 397-410 14 p.Research output: Contribution to journal › Article › Research › peer-review
14 Citations (Scopus) -
Assimilating and differentiating: the curvilinear effect of social class on green consumption
Yan, L., Keh, H. T. & Chen, J., Apr 2021, In: Journal of Consumer Research. 47, 6, p. 914-936 23 p.Research output: Contribution to journal › Article › Research › peer-review
111 Citations (Scopus)
Prizes
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ANZMAC Distinguished Marketing Educator Award
Keh, H. T. (Recipient), 5 Dec 2018
Prize: Prize (including medals and awards)
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ANZMAC Distinguished Marketing Researcher Award
Keh, H. T. (Recipient), 4 Dec 2019
Prize: National/international honour
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Best Paper Award (3rd prize) at the Journal of Marketing Science Annual Conference, Beijing
Keh, H. T. (Recipient), 2013
Prize: Prize (including medals and awards)
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Best Paper Award (First prize) at the Journal of Marketing Science Annual Conference, Beijing
Keh, H. T. (Recipient), 2010
Prize: Prize (including medals and awards)
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Dean's Award for Teaching Excellence 2017
Keh, H. T. (Recipient), 2017
Prize: Prize (including medals and awards)
Activities
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Journal of Business Research (Journal)
Keh, H. T. (Associate editor)
1 Apr 2020 → …Activity: Publication peer-review and editorial work types › Editorial responsibility
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Marketing Letters (Journal)
Keh, H. T. (Peer reviewer)
Apr 2020Activity: Publication peer-review and editorial work types › Editorial responsibility
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Australia-China Youth Dialogue 2019, Shanghai, China
Keh, H. T. (Contributor)
20 Sept 2019 → 23 Sept 2019Activity: Community Talks, Presentations, Exhibitions and Events › Public event
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Macquarie University
Keh, H. T. (Visiting academic)
30 Sept 2019 → 4 Oct 2019Activity: Visiting an external institution types › Visiting an external academic institution
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International Journal of Research in Marketing (Journal)
Keh, H. T. (Peer reviewer)
Oct 2019Activity: Publication peer-review and editorial work types › Editorial responsibility
Press/Media
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Don't panic, coronavirus stockpiling is just 'FOMO'
19/03/20
1 Media contribution
Press/Media: Expert Comment
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