I am an Associate Professor and Director of Engagement (shared role) in the Department of Management, Monash Business School at Monash University.

I have qualifications in management, tourism, and higher education. My expertise is in tourism, business higher education, and I have a growing interest in international business operations.

My research achievements are within the broader context of enhancing community experiences, and most focused on the interrelationship between tourism and the media. I have achieved an Australasian discipline award for my research contributions (CAUTHE Fellows Award). In particular my research has questioned the readily-assumed direct effect of film on tourism, instead stressing the more subtle influences media has.

Aligned with my teaching philosophy, I have adopted education innovations to enhance student outcomes, including destination-partnered learning, the research skill development (RSD) framework, and active-learning. These innovations have resulted in opportunities to influence others in the adoption of these innovations, in the Faculty, Monash and beyond. In recognition of the education contribution I have achieved six teaching/education prizes. In recognition of the above, I am a Senior Fellow HEA.

My engagement profile has had a direct impact on students and colleagues. I am co-Director of Engagement in the Department of Management, co-leader of CAUTHE's College of Peers, and a TEQSA Expert. I am also on the editorial board of Tourist Studies and Tourism Recreation Research. I have previously held appointments as the Department of Management’s Director of Education, and Deputy Course Director for the Faculty at Berwick, and then Peninsula campuses. Additionally, I have been an active contributor to many other student and university duties. I have also held industry engagement positions, including chairperson of the Frankston Tourism Association.

Communities and tourism or international business

Higher education, including active and team learning, and community/destination/industry-partnered

Tourism, image, and media, including film, television, literary and scoial media tourism

Visitor experiences in natural areas, including pre-site experience management

Circular economy adoption

MGX3121 International Business Strategy (Caulfield)

Frankston Tourism (Board Member, Vice-Chairperson, and Chairperson 2004-2014)