Gerri Spassova

Assoc Professor

Accepting PhD Students

20122021
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Research Output 2012 2018

2018

A ratings pattern heuristic in judgments of expertise: when being right Looks wrong

Spassova, G., Palmeira, M. & Andrade, E. B., 1 Jul 2018, In : Organizational Behavior and Human Decision Processes. 147, p. 26-47 22 p.

Research output: Contribution to journalArticleResearchpeer-review

2017
4 Citations (Scopus)

The impact of service failure and recovery on target and observing customers: a comparative study

Sharifi, S. S., Palmeira, M., Ma, J. & Spassova, G., 2017, In : Journal of Hospitality Marketing and Management. 26, 8, p. 889-910 22 p.

Research output: Contribution to journalArticleResearchpeer-review

2015
4 Citations (Scopus)

Consumer reactions to professionals who use decision aids

Palmeira, M. & Spassova, G., 2015, In : European Journal of Marketing. 49, 3-4, p. 302 - 326 25 p.

Research output: Contribution to journalArticleResearchpeer-review

2 Citations (Scopus)

Other-serving bias in advice-taking: When advisors receive more credit than blame

Palmeira, M., Spassova, G. & Keh, H. T., 2015, In : Organizational Behavior and Human Decision Processes. 130, p. 13 - 25 13 p.

Research output: Contribution to journalArticleResearchpeer-review

2013
51 Citations (Scopus)

Looking into the future: A match between self-view and temporal distance

Spassova, G. & Lee, A. Y., 2013, In : Journal of Consumer Research. 40, 1, p. 159 - 171 13 p.

Research output: Contribution to journalArticleResearchpeer-review

13 Citations (Scopus)

Positive affect moderates the impact of assortment size on choice satisfaction

Spassova, G. & Isen, A., 2013, In : Journal of Retailing. 89, 4, p. 397 - 408 12 p.

Research output: Contribution to journalArticleResearchpeer-review

2012
1 Citation (Scopus)

The difference novelty makes: incidental exposure to unfamiliar stimuli primes exploratory behavior

Spassova, G. & Isen, A. M., 2012, p. 703-704. 2 p.

Research output: Contribution to conferenceAbstractOther

1 Citation (Scopus)

The specificity heuristic: consumer evaluation of expert recommendation

Palmeira, M. & Spassova, G., 2012, p. 653-654. 2 p.

Research output: Contribution to conferenceAbstractOther