Research Output per year
Research Output
2020
A simplified approach to understanding customer support and help during self-service encounters
van Tonder, E., Saunders, S. G. & de Beer, L. T., 2020, In : International Journal of Quality and Reliability Management. 37, 4, p. 609-634 26 p.Research output: Contribution to journal › Article › Research › peer-review
Cheaper and smaller or more expensive and larger: how consumers respond to unit price increase tactics that simultaneously change product price and package size
Yao, J., Oppewal, H. & Wang, D., 2020, (Accepted/In press) In : Journal of the Academy of Marketing Science. 20 p.Research output: Contribution to journal › Article › Research › peer-review
Collective ideological work for an alternative to consumerism: how an intentional community balances ideals and practice
Binay, I., Brace-Govan, J. & Oppewal, H., Mar 2020, In : Journal of Consumer Behaviour. 19, 2, p. 99-107 9 p.Research output: Contribution to journal › Article › Research › peer-review
Complex contradictions in a contemporary idealised feminine body project
Ferguson, S., Brace-Govan, J. & Welsh, B., 2020, (Accepted/In press) In : Journal of Marketing Management. 28 p.Research output: Contribution to journal › Article › Research › peer-review
Consumer engagement with brand posts on social media in consecutive stages of the customer journey
Demmers, J., Weltevreden, J. W. J. & van Dolen, W. M., 2 Jan 2020, In : International Journal of Electronic Commerce. 24, 1, p. 53-77 25 p.Research output: Contribution to journal › Article › Research › peer-review
Crowdsourcing hypothesis tests: making transparent how design choices shape research results
Landy, J. F., Jia, M. L., Ding, I. L., Viganola, D., Tierney, W., Dreber, A., Johansson, M., Pfeiffer, T., Ebersole, C. R., Gronau, Q. F., Ly, A., van den Bergh, D., Marsman, M., Derks, K., Wagenmakers, E-J., Proctor, A., bartels, D. M., Cheung, F., Cimpian, A., Dhole, S. & 27 others, , May 2020, In : Psychological Bulletin. 146, 5, p. 451-479 29 p.Research output: Contribution to journal › Article › Research › peer-review
1
Citation
(Scopus)
Cultural globalization and young Korean women’s acculturative labor: K-beauty as hegemonic hybridity
Seo, Y., Cruz, A. G. B. & Fifita, I. ME., 2020, (Accepted/In press) In : International Journal of Cultural Studies. 19 p.Research output: Contribution to journal › Article › Research › peer-review
Culturally polite communication: enhancing the effectiveness of the localization strategy
Li, D., Kreuzbauer, R., Chiu, C. & Keh, H. T., Jan 2020, In : Journal of Cross-Cultural Psychology. 51, 1, p. 49-69 21 p.Research output: Contribution to journal › Article › Research › peer-review
Employing a value-belief-norm framework to gauge Carthage residents’ intentions to support sustainable cultural heritage tourism
Megeirhi, H. A., Woosnam, K. M., Ribeiro, M. A., Ramkissoon, H. & Denley, T. J., 2020, In : Journal of Sustainable Tourism. 28, 9, p. 1351-1370 20 p.Research output: Contribution to journal › Article › Research › peer-review
Examining Iranian tourists’ memorable experiences on destination satisfaction and behavioral intentions
Gohary, A., Pourazizi, L., Madani, F. F. & Chan, E. Y., 2020, In : Current Issues in Tourism. 23, 2, p. 131-136 6 p.Research output: Contribution to journal › Article › Research › peer-review
1
Citation
(Scopus)
Explicating the resource integration process during self-service socialisation: conceptual framework and research propositions
van Tonder, E., Saunders, S. G. & Farquhar, J. D., 2020, (Accepted/In press) In : Journal of Business Research. 8 p.Research output: Contribution to journal › Article › Research › peer-review
Gender status bias and the marketplace
Ferguson, S., Brace-Govan, J. & Martin, D. M., Feb 2020, In : Journal of Business Research. 107, p. 211-221 11 p.Research output: Contribution to journal › Article › Research › peer-review
1
Citation
(Scopus)
Good match matters: knowledge co-creation in international joint ventures
Chang, J., Wang, J. J. & Bai, X., Jan 2020, In : Industrial Marketing Management. 84, p. 138-150 13 p.Research output: Contribution to journal › Article › Research › peer-review
How mindset and store familiarity impact online stockout responses
Gunness, A. & Oppewal, H., 2020, In : International Journal of Retail and Distribution Management. 48, 4, p. 326-347 22 p.Research output: Contribution to journal › Article › Research › peer-review
Human staff vs. service robot vs. fellow customer: does it matter who helps your customer following a service failure incident?
Ho, T. H., Tojib, D. & Tsarenko, Y., May 2020, In : International Journal of Hospitality Management. 87, 10 p., 102501.Research output: Contribution to journal › Article › Research › peer-review
1
Citation
(Scopus)
In the eye of the beholder: how self-construal influences service evaluations following observations of others’ service experiences
Sharifi, S. & Spassova, G., 2020, In : European Journal of Marketing. 54, 5, p. 1087-1116 30 p.Research output: Contribution to journal › Article › Research › peer-review
Mix&Match: a resource-based complaint recovery framework for tangible compensation
Stakhovych, S. & Tamaddoni, A., 2020, (Accepted/In press) In : Journal of Service Research. 16 p.Research output: Contribution to journal › Article › Research › peer-review
Product set granularity and consumer response to recommendations
Tsekouras, D., Dellaert, B. G. C., Donkers, B. & Häubl, G., 2020, In : Journal of the Academy of Marketing Science. 48, p. 186-202 17 p.Research output: Contribution to journal › Article › Research › peer-review
Open Access
File
Smiling signals intrinsic motivation
Cheng, Y., Mukhopadhyay, A. & Williams, P., Feb 2020, In : Journal of Consumer Research. 46, 5, p. 915-935 21 p.Research output: Contribution to journal › Article › Research › peer-review
1
Citation
(Scopus)
Tactical use of rewards to enhance loyalty program effectiveness
Danaher, P. J., Sajtos, L. & Danaher, T. S., 2020, (Accepted/In press) In : International Journal of Research in Marketing. 16 p.Research output: Contribution to journal › Article › Research › peer-review
The impact of health vs. non-health goals on individuals' lifestyle program choices: a discrete choice experiment approach
Benning, T. M., Dellaert, B. G. C. & Arentze, T. A., 30 Mar 2020, In : BMC Public Health. 20, 9 p., 411.Research output: Contribution to journal › Article › Research › peer-review
Open Access
File
The voice of cognition: active and passive voice influence distance and construal
Chan, E. Y. & Maglio, S. J., Apr 2020, In : Personality and Social Psychology Bulletin. 46, 4, p. 547-558 12 p.Research output: Contribution to journal › Article › Research › peer-review
To erect temples to virtue: effects of state mindfulness on other-focused ethical behaviors
Orazi, D. C., Chen, J. & Chan, E. Y., 2020, (Accepted/In press) In : Journal of Business Ethics. 14 p.Research output: Contribution to journal › Article › Research › peer-review
Whose algorithm says so: the relationships between type of firm, perceptions of trust and expertise, and the acceptance of financial robo-advice
Lourenço, C. J. S., Dellaert, B. G. C. & Donkers, B., Feb 2020, In : Journal of Interactive Marketing. 49, p. 107-124 18 p.Research output: Contribution to journal › Article › Research › peer-review
Open Access
File
You’re not yelping your case: the unexpected social consequences of word of mouth
Palmeira, M., Spassova, G. & Quoidbach, J., 2020, In : European Journal of Marketing. 54, 2, p. 419-447 29 p.Research output: Contribution to journal › Article › Research › peer-review
“One country, two systems”: consumer acculturation of Hong Kong locals
Wang, J. J., Joy, A., Belk, R. & Sherry, J. F., Jan 2020, In : European Journal of Marketing. 54, 1, p. 1-25 25 p.Research output: Contribution to journal › Article › Research › peer-review
“They did not walk the green talk!”: how information specificity influences consumer evaluations of disconfirmed environmental claims
Orazi, D. C. & Chan, E. Y., 2020, In : Journal of Business Ethics. 163, p. 107-123 17 p.Research output: Contribution to journal › Article › Research › peer-review
Open Access
File
2
Citations
(Scopus)
2019
A longitudinal study examining uptake of new recreation infrastructure by inactive adults
Smith, B. J., MacKenzie-Stewart, R., Newton, F. J., Haregu, T. N., Bauman, A., Donovan, R. J., Mahal, A., Ewing, M. T. & Newton, J. D., 1 Aug 2019, In : International Journal of Behavioral Nutrition and Physical Activity. 16, 1, 10 p., 59.Research output: Contribution to journal › Article › Research › peer-review
Open Access
File
Celebrity versus film persona endorsements: examining the effect of celebrity transgressions on consumer judgments
Kennedy, A., Baxter, S. M. & Ilicic, J., Feb 2019, In : Psychology and Marketing. 36, 2, p. 102-112 11 p.Research output: Contribution to journal › Article › Research › peer-review
2
Citations
(Scopus)
Coffee cues elevate arousal and reduce level of construal
Chan, E. Y. & Maglio, S. J., 1 Apr 2019, In : Consciousness and Cognition. 70, p. 57-69 13 p.Research output: Contribution to journal › Article › Research › peer-review
5
Citations
(Scopus)
Collaborative orientation to advance value co-creation in buyer–seller relationships
Gupta, S., Polonsky, M. & Lazaravic, V., 2019, In : Journal of Strategic Marketing. 27, 3, p. 191-209 19 p.Research output: Contribution to journal › Article › Research › peer-review
2
Citations
(Scopus)
Combining virtual reality and mobile eye tracking to provide a naturalistic experimental environment for shopper research
Meißner, M., Pfeiffer, J., Pfeiffer, T. & Oppewal, H., Jul 2019, In : Journal of Business Research. 100, p. 445-458 14 p.Research output: Contribution to journal › Article › Research › peer-review
27
Citations
(Scopus)
Comparing the temporal stability of behavioural expectation and behavioural intention in the prediction of consumers pro-environmental behaviour
Mahardika, H., Thomas, D., Ewing, M. T. & Japutra, A., 2019, (Accepted/In press) In : Journal of Retailing and Consumer Services. 10 p., 101943.Research output: Contribution to journal › Article › Research › peer-review
1
Citation
(Scopus)
Consumer motivation for product disposal and its role in acquiring products for reuse
Simpson, D., Power, D., Riach, K. & Tsarenko, Y., Oct 2019, In : Journal of Operations Management. 65, 7, p. 612-635 24 p.Research output: Contribution to journal › Article › Research › peer-review
Consumer responses to high service attentiveness: a cross-cultural examination
Liu, M. W., Zhang, L. & Keh, H. T., Mar 2019, In : Journal of International Marketing. 27, 1, p. 56-73 18 p.Research output: Contribution to journal › Article › Research › peer-review
Controlled and uncontrolled communication stimuli and organic food purchases: the mediating role of perceived communication clarity, perceived health benefits, and trust
Anisimova, T., Mavondo, F. & Weiss, J., 17 Feb 2019, In : Journal of Marketing Communications. 25, 2, p. 180-203 24 p.Research output: Contribution to journal › Article › Research › peer-review
1
Citation
(Scopus)
Cultural globalization from the periphery: translation practices of English-speaking K-pop fans
Cruz, A. G. B., Seo, Y. & Binay, I., May 2019, (Accepted/In press) In : Journal of Consumer Culture. 22 p.Research output: Contribution to journal › Article › Research › peer-review
Dirty weekends and personal hygiene products: the embodiment of casual sex in marketing
Chan, E. Y., Jun 2019, In : Psychology and Marketing. 36, 6, p. 587-596 10 p.Research output: Contribution to journal › Article › Research › peer-review
1
Citation
(Scopus)
Does consumer‐firm affiliation matter? The impact of social distance on consumers’ moral judgments
Lo, C., Tsarenko, Y. & Tojib, D., Dec 2019, In : Psychology and Marketing. 36, 12, p. 1215-1225 11 p.Research output: Contribution to journal › Article › Research › peer-review
Email is evil! Behavioural responses towards permission-based direct email marketing and gender differences
Mahmoud, A. B., Grigoriou, N., Fuxman, L., Hack-Polay, D., Mahmoud, F. B., Yafi, E. & Tehseen, S., 2019, In : Journal of Research in Interactive Marketing. 13, 2, p. 227-248 22 p.Research output: Contribution to journal › Article › Research › peer-review
2
Citations
(Scopus)
Experience and facilitating conditions as impediments to consumers’ new technology adoption
Mahardika, H., Thomas, D., Ewing, M. T. & Japutra, A., 1 Jan 2019, In : International Review of Retail Distribution and Consumer Research. 29, 1, p. 79-98 20 p.Research output: Contribution to journal › Article › Research › peer-review
2
Citations
(Scopus)
Exposure to national flags reduces tax evasion: evidence from the United States, Australia, and Britain
Chan, E., Mar 2019, In : European Journal of Social Psychology. 49, 2, p. 300-312 13 p.Research output: Contribution to journal › Article › Research › peer-review
Finding hope and healing when cure is not possible
Stuart, B., Danaher, T., Awdish, R. & Berry, L., Apr 2019, In : Mayo Clinic Proceedings. 94, 4, p. 677-685 9 p.Research output: Contribution to journal › Article › Other › peer-review
Hidden in the dark: dim ambient lighting increases game play duration and total spend
Ilicic, J. & Baxter, S. M., 2019, (Accepted/In press) In : Journal of Gambling Studies. 16 p.Research output: Contribution to journal › Article › Research › peer-review
How an unequal intra-firm resources distribution affect market share
Davcik, N. & Grigoriou, N., 2019, In : Marketing Intelligence and Planning. 38, 2, p. 167-180 14 p.Research output: Contribution to journal › Article › Research › peer-review
1
Citation
(Scopus)
How do alternative strategic orientations influence social media performance?
Valos, M. J., Mavondo, F. T. & Nyadzayo, M. W., 2 Jan 2019, In : Journal of Strategic Marketing. 27, 1, p. 1-20 20 p.Research output: Contribution to journal › Article › Research › peer-review
How manufacturer brand erosion shapes consumer assortment perceptions
Li, C., He, Y., Peng, L. & Yuan, D., 2019, In : Asia Pacific Journal of Marketing and Logistics. 32, 4, p. 922-939 18 p.Research output: Contribution to journal › Article › Research › peer-review
Individual pension risk preference elicitation and collective asset allocation with heterogeneity
Alserda, G. A. G., Dellaert, B. G. C., Swinkels, L. & van der Lecq, F. S. G., Apr 2019, In : Journal of Banking and Finance. 101, p. 206-225 20 p.Research output: Contribution to journal › Article › Research › peer-review
Open Access
File
2
Citations
(Scopus)
Integrating construal level theory in the design of fear appeals in IS security research
Orazi, D. C., Warkentin, M. & Johnston, A. C., 2019, In : Communications of the Association for Information Systems. 45, p. 397-410 14 p., 22.Research output: Contribution to journal › Article › Research › peer-review
Investigating the hypothesis that coping and nonattachment mediate complicated grief onto hoarding
Lawrence, L. M. & Elphinstone, B., 2019, In : Journal of Loss & Trauma. 24, 8, p. 750-765 16 p.Research output: Contribution to journal › Article › Research › peer-review