Research Output 1988 2019

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Conference Paper
2005

Food-related life style segments in Australia: what's the trend?

Reid, M. J., Brunso, K. & Grunert, K., 2005, ANZMAC 2005 Conference - Broadening the Boundaries: Conference Proceedings. Purchase, S. (ed.). Fremantle WA Australia: UWA Publishing, p. 270 - 276 7 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Implementing a customer orientation in an industrial context

Yakimova, R., 2005, Broadening the Boundaries: Proceedings of the ANZMAC 2005 Conference. Purchase, S. (ed.). Fremantle WA Australia: UWA Publishing, p. 153 - 159 7 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Market orientation and innovation for strategic integration of exchange relationships: the case of Argyle diamonds

Webster, C. M. & Gupta, S., 2005, ANZMAC 2005 - Broadening the Boundaries: Conference Proceedings. Purchase, S. (ed.). Fremantle WA Australia: UWA Publishing, p. 140 - 146 7 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

New horses for old courses: questioning the limitations of sustainable tourism to supply-driven measures and the nature-based context

Crouch, G., Devinney, T., Dolnicar, S., Huybers, T., Louviere, J. & Oppewal, H., 2005, Broadening the Boundaries: Proceedings of the ANZMAC 2005 Conference. Purchase, S. (ed.). Fremantle WA Australia: UWA Publishing, p. 13 - 19 7 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Organisational learning profiles: implications for innovation and performance

Mavondo, F. T. & Tsarenko, Y., 2005, Proceedings of the Annual Conference of the Economy of Marketing Science on Developments in Marketing Science. Spotts, H. E. (ed.). USA: Academy of Marketing Science, Vol. 28. p. 1 - 6 6 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Personality, opportunity, motivation, self-efficacy, resources and ability (POMSERA) as predictors of consumer behaviour

Gountas, J. & Mavondo, F. T., 2005, ANZMAC 2005 - Broadening the Boundaries: Conference Proceedings. Purchase, S. (ed.). Fremantle WA Australia: UWA Publishing, p. 92 - 99 8 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Process mapping techniques to investigate the implementation of customer relationship programs

Steel, M., Dubelaar, P. C., Gabbott, T. M. & Ewing, M. T., 2005, Broadening the Boundaries: Proceedings of the ANZMAC 2005 Conference. Purchase, S. (ed.). Fremantle WA Australia: UWA Publishing, p. 33 - 40 8 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Store names information signalling: a credibility perspective

Vocino, A. & Oppewal, H., 2005, Proceedings of the 19th ANZAM Conference: Engaging the Multiple Contexts of Management - Convergence and Divergence of Management Theory and Practice. Davies, D., Fisher, G. & Hughes, R. (eds.). Lindfield NSW Australia: ANZAM, p. 1 - 12 12 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

The Bed and Breakfast Experience - An Analysis of hosts' and guests' expectations

Felix, D., Broad, S. & Griffiths, M., 2005, 2005 Las Vegas International Hospitality and Convention Summit. Gu, D. Z. (ed.). Las Vegas USA: University of Nevada, p. 1 - 20 20 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

The effect of store name investments on perceived store quality

Vocino, A. & Oppewal, H., 2005, Broadening the Boundaries: Proceedings of the ANZMAC 2005 Conference. Purchase, S. (ed.). Fremantle WA Australia: UWA Publishing, p. 136 - 142 7 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

The impact of service quality on customer value in the hotel industry

Nasution, H. N. & Mavondo, F. T., 2005, ANZMAC 2005 - Broadening the Boundaries: Conference Proceedings. Purchase, S. (ed.). Fremantle WA Australia: UWA Publishing, p. 72 - 79 8 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Time for advancement: a framework for standardisation of international advertising strategy

Luxton, S. L., 2005, ANZMAC 2005 - Broadening the Boundaries: Conference Proceedings. Purchase, S. (ed.). Fremantle WA Australia: UWA Publishing, p. 101 - 108 8 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Tourism discretionary spending choice behaviour

Crouch, G. I., Devinney, T., Dolnicar, S., Huybers, T., Louviere, J. J. & Oppewal, H., 2005, Broadening the Boundaries: Proceedings of the ANZMAC 2005 Conference. Purchase, S. (ed.). Fremantle WA Australia: UWA Publishing, p. 7 - 12 6 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Triadic relationships and the measurement of attribute importance

Worthington, S. & Naude, P., 2005, Broadening the Boundaries: Proceedings of the ANZMAC 2005 Conference. Purchase, S. (ed.). Fremantle WA Australia: UWA Publishing, p. 94 - 99 6 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

2006

A framework for the successful start-up of small nature based tourism operations

Bergin-Seers, S. & Frew, E., 2006, Proceedings of the 51st International Council for Small Business (ICSB) World Conference - Unique Solutions for Unique Environments. Melbourne Vic Australia: International Council for Small Business (ICSB), p. 1 - 11 11 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

A functional approach to brand loyalty: An exploratory study

Bennett, R., Hartel, C. E. J., Worthington, J. S. & Dickson, P. A., 2006, Proceedings of the 35th European Marketing Academy Conference: Sustainable Marketing Leadership - A Synthesis of Polymorphous Axioms, Strategies and Tactics. Avlonitis, G. J., Papavassiliou, N. & Papastathopoulou, P. (eds.). Athens Greece: Athens University of Economics and Business, p. 1 - 7 7 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

An empirical exploration of idiosyncratic work arrangements and perceptions of justice

Page, L. F., Donohue, R. D. & Reed, P. W., 2006, Socially Responsive, Socially Responsible Approaches to Employment and Work: Proceedings of the ACREW/KCL Conference. De Cieri, H., Bardoel, A., Barrett, R., Buttigieg, D., Rainnie, A. & McLean, K. (eds.). Caulfield East Vic Australia: Events Management Office, Monash University, p. 1 - 18 18 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Antecedents of brand capability under asymmetrical information

Vocino, A. & Oppewal, H., 2006, Advancing Theory, Maintaining Relevance: Proceeding of the Australian & New Zealand Marketing Academy Conference. Ali, Y. & van Dessel, M. (eds.). Brisbane Qld Australia: Australian and New Zealand Marketing Academy (ANZMAC), p. 1 - 7 7 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Are partnership, trust and bonding essential elements of supply chain management in the Australian construction industry residential sector?

Petrovic-Lazarevic, S. Y. O., Matanda, M. J. & Worthy, R. F., 2006, Planning, Design, Construction and Renewal in the Construction Industry - Proceedings of iNDiS 2006. Folic, R., Radonjanin, V. & Trivunic, M. (eds.). Novi Sad Serbia: Institute for Civil Engineering, Faculty of Technical Sciences, Novi Sad, p. 469 - 476 8 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Assessing marketing productivity in large companies and SME's

Nasution, H. N., Grant, K. D. & Mavondo, F. T., 2006, Advancing Theory, Maintaining Relevance: Proceedings of the Australian & New Zealand Marketing Academy Conference. Ali, Y. & van Dessel, M. (eds.). Brisbane Qld Australia: Australian and New Zealand Marketing Academy (ANZMAC), p. 1 - 8 8 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Beauty and the diversification in society: impact on communication effectiveness

Zubcevic, N., Luxton, S. L. & Reid, M. J., 2006, Advancing Theory, Maintaining Relevance: Proceedings of the Australian & New Zealand Marketing Academy Conference. Ali, Y. & van Dessel, M. (eds.). Brisbane Qld Australia: Australian and New Zealand Marketing Academy (ANZMAC), p. 1 - 6 6 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

21 Citations (Scopus)

Brand-personal values fit and brand meanings: exploring the role individual values play in ongoing brand loyalty in extreme sports subcultures

Quester, P., Beverland, M. & Farrelly, F., 2006, Advances in Consumer Research. Pechmann, C. & Price, L. (eds.). Duluth MN USA: Association for Consumer Research, Vol. 33. p. 21-28 8 p. (Advances in Consumer Research).

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Building a corporate socially responsible brand: an investigation of organizational complexity

Polonsky, M. J. & Jevons, C. P., 2006, Advancing Theory, Maintaining Relevance: Proceedings of the Australian & New Zealand Marketing Academy Conference. Ali, Y. & van Dessel, M. (eds.). Brisbane Old Australia: Australian and New Zealand Marketing Academy (ANZMAC), p. 1 - 7 7 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Coaligning business orientation, resources and capabilities: implications for organisational performance

Mavondo, F. T., Wong, V. & Hooley, G., 2006, Advancing Theory, Maintaining Relevance: Proceedings of the Australian & New Zealand Marketing Academy Conference. Ali, Y. & van Dessel, M. (eds.). Brisbane Qld Australia: Australian and New Zealand Marketing Academy (ANZMAC), p. 1 - 6 6 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Consumer attitudes and behaviors towards using credit cards in China

Worthington, J. S., Lu, X. & Stewart, D. B., 2006, Proceedings of the Fordham University Conference on the Marketing of Financial Services. Estelami, H. & Maxwell, S. (eds.). New York NY USA: Fordham University, p. 37 - 54 18 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Consumer characteristics and decision states: a study of new product purchase intention

Wang, P. Z., Morrison, M., Oppewal, H. & Waller, D. S., 2006, Advancing Theory, Maintaining Relevance: Proceedings of the Australian & New Zealand Marketing Academy Conference. Ali, Y. & van Dessel, M. (eds.). Brisbane Qld Australia: Australian and New Zealand Marketing Academy (ANZMAC), p. 1 - 7 7 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Consumer perception of store and product attributes and its effect on customer loyalty within the Indian retail sector

Rajaguru, R. & Matanda, M. J., 2006, Advancing theory, maintaining relevance. ali, Y. & van Dessel, M. (eds.). Brisbane Qld Australia: Australian and New Zealand Marketing Academy (ANZMAC), p. 1 - 8 8 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Consumers involvement in purchasing of intimate apparel: women and bras

Tsarenko, Y., Mavondo, F. T. & Fenton, A. G., 2006, Management and Technology in the Global Economy: Nurturing Innovations and National Heritage - Proceedings of the 2006 International Conference. Fuxman, L., Delener, N., Elifoglu, H., Wankel, C. & Abel, I. (eds.). New York USA: Global Business and Technology Association, p. 1043 - 1049 7 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Does affective trust matter in interfirm relationships? The supplier's perspective

Zur, A. J., Terawatanavong, C. & Webster, C. M., 2006, Benchmarking Marketing's Future: Proceedings of the 2006 AMA Summer Marketing Educators' Conference. Grewal, D., Levy, M. & Krishnan, R. (eds.). Chicago USA: American Marketing Association (AMA), Vol. 17. p. 163 - 169 7 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Entrepreneurship and customer value: mediating role of integrated market orientation and innovation

Nasution, H. N. & Mavondo, F. T., 2006, Advancing Theory, Maintaining Relevance: Proceedings of the Australian & New Zealand Marketing Academy Conference. Ali, Y. & van Dessel, M. (eds.). Brisbane Qld Australia: Australian and New Zealand Marketing Academy (ANZMAC), p. 1 - 8 8 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Ex-employees as customers: the blurring boundary between the service provider and the customer

Mok, W-H., 2006, Advancing Theory, Maintaining Relevance: Proceedings of Australian & New Zealand Marketing Academy Conference. Ali, Y. & van Dessel, M. (eds.). Brisbane Qld Australia: Australian and New Zealand Marketing Academy (ANZMAC), p. 1 - 8 8 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Exploratory research on how Chinese consumers use plastic payment cards

Worthington, S. & Lu, X., 2006, Marketing Excellence: Proceedings of the Academy of Marketing Conference. Egan, J. & Baines, P. (eds.). London UK: Middlesex University Press, p. 1 - 4 4 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Forgiveness: A new insight into business relationships

Tsarenko, Y. & Gabbott, T. M., 2006, 2006 AMA Educators' Proceedings: Enhancing Knowledge Development in Marketing. Grewal, D., Levy, M. & Krishnan, R. (eds.). Chicago IL USA: American Marketing Association (AMA), Vol. 17. p. 30 - 36 7 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Implications of fit among partnership characteristics, relationship management and organisational capabilities for the measurement of alliance success - a research agenda

Zaman, M. U. & Mavondo, F. T., 2006, Advancing Theory, Maintaining Relevance: Proceedings of the Australian & New Zealand Marketing Academy Conference. Ali, Y. & van Dessel, M. (eds.). Brisbane Qld Australia: Australian and New Zealand Marketing Academy (ANZMAC), p. 1 - 8 8 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Is there a role for blogging in activist social marketing or, can you blog brotherhood?

Brace-Govan, J. V. F. & Harrick, J., 2006, Controversies in Social Marketing: The Way Forward - Proceedings of the 3rd Australasian Nonprofit and Social Conference 2006. Fry, M-L. (ed.). Newcastle NSW Australia: University of Newcastle, p. 1 - 6 6 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Maintaining relevance to anti-consumption values through ideology

Phipps, M. & Brace-Govan, J. V. F., 2006, Advancing Theory, Maintaining Relevance: Proceedings of the Australian & New Zealand Marketing Academy Conference. Ali, Y. & van Dessel, M. (eds.). Brisbane Qld Australia: Australian and New Zealand Marketing Academy (ANZMAC), p. 1 - 8 8 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Market orientation in Victorian nonprofit organisations

Brace-Govan, J. V. F., 2006, Proceedings of the Australia and New Zealand Third Sector Research Eighth Biennial Conference - Navigating New Waters. Baulderstone, J. (ed.). Adelaide SA Australia: Australia and New Zealand Third Sector Research, p. 1 - 29 29 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

New insights on sales organisation effectiveness in SME's

Grant, K. D., Laney, R. P., Nasution, H. N. & Pickett, B., 2006, Advancing Theory, Maintaining Relevance: Proceedings of the Australian & New Zealand Marketing Academy Conference. Ali, Y. & van Dessel, M. (eds.). Brisbane Qld Australia: Australian and New Zealand Marketing Academy, p. 1 - 8 8 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Non-medical support services for women with HIV/AIDS: exploratory study

Tsarenko, Y., Gabbott, M. & Russell, J. M., 2006, Marketing Excellence: Proceedings of the Academy of Marketing Conference. Egan, J. & Baines, P. (eds.). London UK: Middlesex University Press, p. 1 - 14 14 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Performance measures used by small motels in Australia

Bergin-Seers, S. & Jago, L., 2006, Proceedings of the 15th Annual CHME Research Conference - Promoting Excellence in Research, Teaching and Learning. Lashley, C. & Best, W. (eds.). Nottingham UK: Council for Hospitality Management Education (CHME), p. 10 - 27 18 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

7 Citations (Scopus)

Provision of post-purchase reinforcement results in cognitive dissonance reduction and satisfaction enhancement

Mao, W., Oppewal, H. & Walker, I. M., 2006, Advancing Theory, Maintaining Relevance: Proceedings of the Australian & New Zealand Marketing Academy Conference. Ali, Y. & van Dessel, M. (eds.). Brisbane Qld Australia: Australian and New Zealand Marketing Academy (ANZMAC), p. 1 - 7 7 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Scale development for customer emotional intelligence in service encounters

Mok, W. H., Tsarenko, Y. & Gabbott, M., 2006, Advances in Marketing: Linking Organizations and Customers: Proceedings of the Annual Meeting of the Society for Marketing Advances. Kehoe, W. J. & Whitten, L. K. (eds.). Nashville USA: Society for Marketing Advances, p. 276 - 279 4 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

The case for social responsibility in SMEs and the potential role for nonprofit organisations

Blair, J. & Brace-Govan, J. V. F., 2006, Controversies in Social Marketing: The Way Forward. Fry, M-L. (ed.). Newcastle NSW Australia: University of Newcastle, p. 1 - 7 7 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

The consumption of gift wrapping

Minahan, S., Porublev, E. A. & Dubelaar, C., 2006, Advancing Theory, Maintaining Relevance: Proceedings of the Australian & New Zealand Marketing Academy Conference. Ali, Y. & van Dessel, M. (eds.). Brisbane Qld Australia: Australian and New Zealand Marketing Academy (ANZMAC), p. 1 - 8 8 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

The Internet: leveller or divider? A cultural capital perspective

Smith-Mitchell, E. L. M. & Dubelaar, C., 2006, Marketing Theory and Applications: Proceedings of the AMA Winter Educators' Conference. Johnson, J. L. & Hulland, J. (eds.). Chicago IL USA: American Marketing Association (AMA), Vol. 17. p. 160 - 167 8 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

The nature of innovation in Small and Medium Tourism Enterprises (SMTEs) in the tourism sector

Bergin-Seers, S. & Roberts, L., 2006, Proceedings of the 51st International Council for Small Business (ICSB) World Conference - Unique Solutions for Unique Environments. Melbourne Vic Australia: International Council for Small Business, p. 1 - 11 11 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

The Urban Rural Digital Divide: The Role of Global Village, Urban Leadership and Social Enchainment on Household Internet Adoption

Thomas, D., Finn, A. & McFadyen, S., 2006, Marketing and Public Policy Conference Proceedings. M Martin, I., W. Stewart, D. & Kamins, M. (eds.). Vol. 16. p. 50-51 2 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

To attach or not to attach? That is the consuming question

Brace-Govan, J. V. F. & Gabbott, T. M., 2006, Marketing Excellence: Proceedings of the Academy of Marketing Annual Conference 2006. Egan, J. & Baines, P. (eds.). London UK: Middlesex University Press, p. 1 - 13 13 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

2007

An attempt to validate the construct "relationship strength" between a customer and service worker

Bove, L. & Mavondo, F. T., 2007, Reputation, Responsibility, Relevance: Australia & New Zealand Marketing Academy (ANZMAC) 2007 Conference Proceedings. Thyne, M., Deans, K. R. & Gnoth, J. (eds.). Dunedin New Zealand: Australia & New Zealand Marketing Academy (ANZMAC), p. 3407 - 3414 8 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

11 Citations (Scopus)

A practical measure of employee satisfaction with B2E portals

Sugianto, L. F., Tojib, D. R. & Burstein, F., 2007, Proceedings of the 28th Annual International Conference on Information Systems. Gallupe, B. & Pinsonneault, A. (eds.). Atlanta GA USA: Association for Information Systems, p. 1 - 14 14 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review