Research Output 1988 2019

1999

Structural Equation Modelling with Lisrel: Application to Tourism

Reisinger, Y. & Turner, L., 1999, In : Tourism Management. p. 71 - 88 18 p.

Research output: Contribution to journalArticleResearchpeer-review

Technology and Services: some Prelimary Observations and Recommendations

Gabbott, M. T. & Hendry, J., 1999, Jazzing into the Millennium. Illinois USA: Amercian Marketing Association, p. 21 - 27 7 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

The Agribusiness/Government Interface: A Business Strategy Perspective

Schroder, W. & Mavondo, F. T., 1999, Proceedings of the 1999 International Agribusiness Management Association (IAMA) Agribusiness Forum. http://agecon.iama.edu/iama: International Agribusiness Management Assoc, p. - 9 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

The Characterisation of Moderators of the Relationship between Functional Strategies and Market Orientation

Conduit, J. & Mavondo, F. T., 1999, Marketing in the Third Millennium. Sydney NSW Australia: University of Sydney, p. -

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

The Chinese Steel Industry in Transition: Industry Perspective on Innovation Policy

Huang, X., Schroder, W. & Steffens, P., 1999, In : R & D Management. p. 17 - 25 9 p.

Research output: Contribution to journalArticleResearchpeer-review

The Determination of Shopping Satisfaction for Japanese Tourists visiting the Gold Coast, Australia

Turner, L. & Reisinger, Y., 1999, p. 273 - 273. 1 p.

Research output: Contribution to conferenceOtherOther

The Effect of Positioning on Perceptions of Quality and Value: An example from Wine Labelling

Shaw, M. & Keeghan, P., 1999, Marketing in the Third Millennium. Sydney NSW Australia: University of NSW, p. -

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

The Elaboration Likelihood Model of Persuasive Communication

Gabbott, M. T. & Clulow, V., 1999, Marketing Communications: Principles and Practice. London UK: International Thomson Business Press, p. 172 - 188 17 p.

Research output: Chapter in Book/Report/Conference proceedingChapter (Book)Researchpeer-review

The Impact of the Internet on Consideration Sets: The Case of International Tourism Destinations

Curry, P. & Alpert, F., 1999, Proceedings of the International Conference on Information and Communcation Technologies in Tourism 1999. www.springer.at: Springer, p. -

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

The nature and function of financial reference points in joint ventures between Anglo-American and Chinese partners

Geursen, G. & Rodrigo, E., 1999, In : Journal of Enterprising Culture. p. 19 - 36 18 p.

Research output: Contribution to journalArticleResearchpeer-review

The PhD Student Supervision Process and Its Institutional Environment

Schroder, W. & King, M. L., 1999, Caulfield Vic Australia: Monash University Publishing. 10 p.

Research output: Book/ReportBookOther

The Play's the Thing: Understanding Non-Verbal Aspects of the Service Encounter

Hogg, G. & Gabbott, M. T., 1999, Proceedings of the 28th European Marketing Academy Conference: Marketing & Competition in the Information Age. Berlin Germany: Humboldt University, p. 152 - 152 1 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

The Quest for Dealership Best Practice

Dapiran, P., 1999, Mt Eliza Vic Australia: International Car Distribution Programme (ICDPA) P. 69 p.

Research output: Book/ReportBookOther

Total Relationship Marketing: A commentary on the paper by Evert Gummesson

Ballantyne, D., 1999, In : Australasian Marketing Journal. p. 86 - 88 3 p.

Research output: Contribution to journalArticleResearchpeer-review

Used Vehicle Activities in Australia

Brennan, L., 1999, Mt Eliza Vic Australia: International Car Distribution Programme (ICDPA) P. 78 p.

Research output: Book/ReportBookOther

Use of, and Attitudes Towards Internet Shopping by Shopping Mall Shoppers

Walker, I. & Freeman, S., 1999, p. 92 - 92. 1 p.

Research output: Contribution to conferenceAbstractOther

Varying Expectations for Online Students and the Implications for Teachers: Findings from a Journal Study

Brace-Govan, J. V. F., 1999, p. 33 - 33. 1 p.

Research output: Contribution to conferenceAbstractOther

Venturing overseas: Strategic apporaches adopted by foreign food companies in Malaysia

Muthaly, S. K., Ratnatunga, J. & Schroder, W., 1999, In : British Food Journal. p. 108 - 131 24 p.

Research output: Contribution to journalArticleResearchpeer-review

Venturing Overseas: Strategic approaches adopted by foreign food companies in Malaysia

Muthaly, S. K., Ratnatunga, J. & Schroder, W., 1999, In : British Food Journal. p. 108 - 131 24 p.

Research output: Contribution to journalArticleResearchpeer-review

1998

A comparison of service delivery processes of different complexity

Danaher, P. J. & Mattsson, J., 1 Jan 1998, In : International Journal of Service Industry Management. 9, 1, p. 48-63 16 p.

Research output: Contribution to journalReview ArticleResearchpeer-review

A Cross Cultural Study of Service Quality Using Critical Incidents

Gabbott, M. T. & Hendry, J., 1998, p. -. 1 p.

Research output: Contribution to conferenceAbstractOther

An Analysis of the Causal Relationship Between the Perceptions of Service Quality of Domestic Tourists and Service Providers

Turner, L. & Reisinger, Y., 1998, p. -. 1 p.

Research output: Contribution to conferenceAbstractOther

An Exploratory Study of the Impact of Volatile Australian Socio-Political Environment on its Education Export Markets

Kennedy, R., Muthaly, S. K. & Ali, Y. M., 1998, Proceedings of Australian and New Zealand Marketing Academy Conference. Dunedin New Zealand: University of Otago, p. 1111 - 1126 16 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

A Review of Quality Cost Surveys

Shah, K. K. & Fitzroy, P. T., 1998, In : Total Quality Management. p. 479 - 486 8 p.

Research output: Contribution to journalArticleResearchpeer-review

Asian and Western Cultural Differences: The New Challenge for Tourism Marketplaces

Reisinger, Y. & Turner, L., 1998, In : Journal of International Hospitality, Leisure & Tourism Management. p. 21 - 35 15 p.

Research output: Contribution to journalArticleResearchpeer-review

Assessment of Service Quality on the Gold Coast

Turner, L. & Reisinger, Y., 1998, p. 1 - 1. 1 p.

Research output: Contribution to conferenceAbstractOther

Assessment of Shopping Needs: Domestic Tourists' Experiences on the Gold Coast

Turner, L. & Reisinger, Y., 1998, p. 1 - 1. 1 p.

Research output: Contribution to conferenceAbstractOther

Australasian Marketing Journal

Alpert, F. & Johnson, L. W., 1998, Caulfield East Vic Australia: Monash University. 103 p.

Research output: Book/ReportEdited BookOther

Australia - Asian Future

Fitzroy, P. T., Freeman, S. & Yip, G. S., 1998, Asian Advantage: Key Strategies for Winning in the Asia-Pacific. Reading Mass USA: Addison-Wesley Pearson, p. 294 - 315 22 p.

Research output: Chapter in Book/Report/Conference proceedingChapter (Book)Researchpeer-review

Brand Association and Memory Decay Effects of Sponsorship: The Case of the Australian Formula One Grand Prix

Quester, P. G. & Farrelly, F. J., 1998, In : Journal of Product and Brand Management. p. 539 - 556 18 p.

Research output: Contribution to journalArticleResearchpeer-review

Celebrity Endorsers who Fall from Grace

Collings, A. & Bednall, D. H., 1998, p. 164 - 169. 6 p.

Research output: Contribution to conferenceAbstractOther

Concepts in conflict: Students and Customers

Brennan, L. & Bennington, L. A., 1998, Caulfield East Vic Australia: Monash University. 15 p.

Research output: Book/ReportBookOther

Concepts in Conflict: Studies and Customers

Brennan, L. & Bennington, L. A., 1998, Caulfield East Vic Australia: Monash University. 15 p.

Research output: Book/ReportBookOther

Conclusion

Gabbott, M. T. & Hogg, G., 1998, Consumers and Services. West Sussex: John Wiley & Sons, p. 245 - 264 20 p.

Research output: Chapter in Book/Report/Conference proceedingChapter (Book)Researchpeer-review

Consumers and Services

Gabbott, M. T. & Hogg, G., 1998, 1 ed. West Sussex UK: John Wiley & Sons. 271 p.

Research output: Book/ReportEdited BookOther

Consumers and Services

Gabbott, M. T. & Hogg, G., 1998, Consumers and Services. West Sussex UK: John Wiley & Sons, p. 5 - 32 28 p.

Research output: Chapter in Book/Report/Conference proceedingChapter (Book)Researchpeer-review

Consumers' Perception and Misperception of Market Leadership and Market Pioneership

Kamins, M., Alpert, F. & Perner, L., 1998, p. 109 - 120. 12 p.

Research output: Contribution to conferenceAbstractOther

Consuming Services

Gabbott, M. T. & Hogg, G., 1998, Consumers and Services. West Sussex UK: John Wiley & Sons, p. 61 - 96 36 p.

Research output: Chapter in Book/Report/Conference proceedingChapter (Book)Researchpeer-review

Cross-Cultural Differences in Tourism: A Strategy for Tourism Marketers

Reisinger, Y. & Turner, L., 1998, In : Journal of Travel and Tourism Marketing. p. 79 - 106 28 p.

Research output: Contribution to journalArticleResearchpeer-review

Cultural Differences between Mandarin-Speaking Tourists and Australian Hosts and Their Impact on Cross-Cultural Tourist-Host Interaction

Reisinger, Y. & Turner, L., 1998, In : Journal of Business Research. p. 175 - 187 13 p.

Research output: Contribution to journalArticleResearchpeer-review

Cultural Differences in Tourism: A Lisrel Analysis of Thai Tourism to Australia

Reisinger, Y. & Turner, L., 1998, p. 1 - 1. 1 p.

Research output: Contribution to conferenceAbstractOther

Cultural Marketing for Asian Tourism into Australia

Reisinger, Y. & Turner, L., 1998, p. 535 - 535. 1 p.

Research output: Contribution to conferenceAbstractOther

Cultural Sensitivity in International Marketing: A Case Study of Australia-Malaysia Relations

Muthaly, S. K. & Zaman, M., 1998, Proceedings of Australian and New Zealand Marketing Academy Conference. Dunedin New Zealand: University of Otago, p. 1649 - 1657 9 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Customer heterogeneity in service management

Danaher, P. J., 1 Dec 1998, In : Journal of Service Research. 1, 2, p. 129-139 11 p.

Research output: Contribution to journalArticleResearchpeer-review

Designing engineering courses - for what market?

Wellington, P. & Brennan, L., 1998, Seventh Annual Australasian Conference of Engineering Management Educators (ACEME) Proceedings. Clayton Vic Australia: Monash University, p. 133 - 140 8 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Determinants of Exporting Considerations: An Exploratory Study on Vietnamese Small and Medium Enterprises (SMEs)

Zaman, M. & Muthaly, S. K., 1998, Proceedings of Australian and New Zealand Marketing Academy Conference. Dunedin New Zealand: University of Otago, p. 2838 - 2847 10 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Developing skills in concurrent engineering

Wellington, P., Thomas, I. D. & Powell, I., 1998, Seventh Annual Australasian Conference of Engineering Management Educators (ACEME) Proceedings. Clayton Vic Australia: Monash University, p. 23 - 29 7 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Direct Selling as a Market Entry Strategy

Grant, K., Brady, M. K., Crittenden, V. L. & Crittenden, W. F., 1998, Proceedings of Australian and New Zealand Marketing Academy Conference. Dunedin New Zealand: University of Otago, p. 215 - 222 8 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Educating for Innovation and Management: The Engineering Educators' Dilemma

Steiner, C. J., 1998, In : IEEE Transactions on Education. p. 1 - 7 7 p.

Research output: Contribution to journalArticleResearchpeer-review

Educating Leaders: From the Abstract and Rational to the Concrete and Personal

Steiner, C. J. & Gaskin, P. G., 1998, In : Journal of Leadership Studies. p. 83 - 102 20 p.

Research output: Contribution to journalArticleResearchpeer-review