Research Output 1988 2019

2000

Reframing Internal Marketing for Relationship Marketing

Ballantyne, D., 2000, Marketing in a Global Economy Proceedings/2000. www.utdt.edu/congresos/emprasarial/ama2000.htm: American Marketing Association, p. 1 - 12 12 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Regulation, Deregulation, and Free Market: The Food Manufacturing Industry in Zimbabwe

Mavondo, F. T., 2000, In : Journal of Business Research. p. 305 - 319 15 p.

Research output: Contribution to journalArticleResearchpeer-review

Relationship marketing, loyalty programmes and the measurement of loyalty

Liddy, A., 2000, In : Journal of Targeting Measurement and Analysis for Marketing. p. 351 - 362 12 p.

Research output: Contribution to journalArticleResearchpeer-review

Response Rates in Australian Market Research

Bednall, D., Cavenett, P-M. & Shaw, M., 2000, p. -. 17 p.

Research output: Contribution to conferenceOtherOther

Response Time in Customer Electronic Servicescape: Estimating Parameters

Gabbott, M. T., Dubelaar, C. & Tsarenko, Y., 2000, ANZMAC (Aust & New Zealand Marketing Academy Conference) 2000 Visionary Marketing for the 21st Centry: Facing the Challenge. Gold Coast Qld Australia: Griffith University, p. 372376 -

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Service Loyalty: Its Meaning and Measurement

Bove, L. & Johnson, L. W., 2000, p. 4 - 5. 2 p.

Research output: Contribution to conferenceAbstractOther

Sharp Practice: Illegal, Unethical and Questionable Practices in Global Marketing

Bradmore, D., 2000, Managing in a Turbulent International Busienss Environment. San Jose Cost Rica: Int Management Development Assoc (IMDA), p. 148 - 155 8 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Shop Often, Buy Little: the Vietnamese Reaction to Supermarket Retailing

McDonald, H., Darbyshire, P. & Jevons, C., 2000, In : Journal of Global Marketing. p. 53 - 71 19 p.

Research output: Contribution to journalArticleResearchpeer-review

Shopping and Convenience: A Model for Retail Centres

Reimers, V. & Clulow, V., 2000, ANZMAC (Aust & New Zealand Marketing Academy Conference) 2000 Visionary Marketing for the 21st Centry: Facing the Challenge. Gold Coast Qld Australia: Griffith University, p. 1058 - 1062 5 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

SME Marketing Networks: handover Issues faced by Australian Entrepreneurs: A Pilot Study

Grant, K., Laney, R. & Pickett, B., 2000, Proceedings of the Annual Conference of the Academy of Marketing Science. Florida USA: Academy of Marketing Science, p. 436 - 440 5 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

SMEs and the Dynamics of the Internationalization Involvement Process

Freeman, S., 2000, ANZMAC (Aust & New Zealand Marketing Academy Conference) 2000 Visionary Marketing for the 21st Centry: Facing the Challenge. Gold Coast Qld Australia: Griffith University, p. 354 - 358 5 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Strategy Implementation for Superior Marketing Performance

Valos, M. J. & Fitzroy, P. T., 2000, ANZMAC (Aust & New Zealand Marketing Academy Conference) 2000 Visionary Marketing for the 21st Centry: Facing the Challenge. Gold Coast Qld Australia: Griffith University, p. 1310 - 1313 4 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Student Involvement and Transition: A role for Peer Tutoring?

Clulow, V., 2000, 4th Pacific Rim Conference. http://www.qut.edu.au/daa/asdu/fye/abstracts/Clulm: Queensland University of Technology, p. -

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Student Perceptions of Educational Technology: an Evaluation Framework of Analysis

Brace-Govan, J. V. F., 2000, p. 62 - 62. 1 p.

Research output: Contribution to conferenceOtherOther

Student Satisfaction with Tertiary Institution and Recommending it to Prospective Students

Mavondo, F. T., Zaman, M. & Abubakar, B., 2000, ANZMAC (Aust & New Zealand Marketing Academy Conference) 2000 Visionary Marketing for the 21st Centry: Facing the Challenge. Gold Coast Qld Australia: Griffith University, p. 787 - 792 6 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Technology Readiness and Technology Choice: Is there a relationship between Technology Readiness and the Decision to Study on-line?

Hendry, J., 2000, ANZMAC (Aust & New Zealand Marketing Academy Conference) 2000 Visionary Marketing for the 21st Centry: Facing the Challenge. Gold Coast Qld Australia: Griffith University, p. 509 - 512 4 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

The Development and Delivery of an E-Master of Marketing - A Resource Based Approach

Luxton, S., Farrelly, F. J. & Salmon, G., 2000, p. -. 11 p.

Research output: Contribution to conferenceOtherOther

The Dynamics of Customer Satisfaction in Fresh Produce Markets: An Empirical Example from a Developing Economy

Matanda, M., Mavondo, F. T. & Schroder, W., 2000, International Food and Agribusiness Management Association (IAMA): 2000 World Food and Agribusiness Congress. agecon.tamu.edu/iama/2000Congress/: IAMA, p. - 13 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

The Impact of Business-Business Relationships on Channel Member Satisfaction

Matanda, M., Schroder, W. & Mavondo, F. T., 2000, ANZMAC (Aust & New Zealand Marketing Academy Conference) 2000 Visionary Marketing for the 21st Centry: Facing the Challenge. Gold Coast Qld Australia: Griffith University, p. 778 - 782 5 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

The Influence of Power and Conflict on Cross Cultural Business-to-Business Relationships

Schroder, W., Yussuf, E. & Mavondo, F. T., 2000, ANZMAC (Aust & New Zealand Marketing Academy Conference) 2000 Visionary Marketing for the 21st Centry: Facing the Challenge. Gold Coast Qld Australia: Griffith University, p. 1118 - 1122 5 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

The Marketing Implications of Competition, Co-Operation

Mavondo, F. T. & Hardley, F., 2000, ANZMAC (Aust & New Zealand Marketing Academy Conference) 2000 Visionary Marketing for the 21st Centry: Facing the Challenge. Gold Coast Qld Australia: Griffith University, p. 1513 - 1519 7 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

The Planned Shopping Centre: At Your Service!

Reimers, V. & Clulow, V., 2000, In : International Journal of Customer Relationship Management. p. 189 - 198 10 p.

Research output: Contribution to journalArticleResearchpeer-review

The Relationship between Learning Orientation, Market Orientation and Organisational Performance

Hardley, F. & Mavondo, F. T., 2000, ANZMAC (Aust & New Zealand Marketing Academy Conference) 2000 Visionary Marketing for the 21st Centry: Facing the Challenge. Gold Coast Qld Australia: Griffith University, p. 1496 - 1500 5 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

The Relationship between Psychic Distance, Adaptation of the Retail Offer and Organisational Performance

Evans, J. & Mavondo, F. T., 2000, ANZMAC (Aust & New Zealand Marketing Academy Conference) 2000 Visionary Marketing for the 21st Centry: Facing the Challenge. Gold Coast Qld Australia: Griffith University, p. 311 - 315 5 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

The strengths and weaknesses of Internal Marketing

Ballantyne, D. F., 2000, Internal Marketing - Directions for Management. London UK: Routledge, p. 43 - 60 18 p.

Research output: Chapter in Book/Report/Conference proceedingChapter (Book)Researchpeer-review

Tourism and public buildings: The case for parliament houses as tourism attractions

Griffiths, M., 2000, In : Journal of Tourism Studies. 11, 2, p. 53 - 60 8 p.

Research output: Contribution to journalArticleResearchpeer-review

Trust, Brand Equity and Brand Reality in Internet Business relationships: An Interdisciplinary Approach

Jevons, C. & Gabbott, M. T., 2000, In : Journal of Marketing Management. p. 619 - 634 16 p.

Research output: Contribution to journalArticleResearchpeer-review

Varying Expectations of online students and the Implications for Teachers: Findings from a Journal Study

Brace-Govan, J. V. F. & Clulow, V., 2000, In : Distance Education. p. 118 - 135 18 p.

Research output: Contribution to journalArticleResearchpeer-review

Venator & Fritz: A Case of a Great Relationship in Integrated Logistics Systems

Clulow, V., 2000, 2000 International Conference on the Theories and Practices of Electronic Commerce. Taipei Taiwan: National Taipei University, p. - 24 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

What is this thing called Ambient Advertising?

Luxton, S. & Drummond, L., 2000, ANZMAC (Aust & New Zealand Marketing Academy Conference) 2000 Visionary Marketing for the 21st Centry: Facing the Challenge. Gold Coast: Griffith University, p. 734 - 738 5 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

When Market Orientation and Learning Orientation Do Not Pay: Evidence from the Australian Building and Construction Industry

Wong, E. & Mavondo, F. T., 2000, ANZMAC (Aust & New Zealand Marketing Academy Conference) 2000 Visionary Marketing for the 21st Centry: Facing the Challenge. Gold Coast Qld Australia: Griffith University, p. 1445 - 1450 6 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

1999

A Comparison of Customer and Sales Staff Perceptions of Sales Promotion

Luxton, S. & Romaniuk, J., 1999, Marketing in the Third Millennium. Sydney NSW Australia: University of Sydney, p. -

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

A Comparison of Relationships and Adaptability of Primary Producers with Domestic and Export Customers: A supplier perspective

Matanda, M., Mavondo, F. T. & Schroder, W., 1999, Preparing for 2000: Opportunities and Challenges for International Business in the Asia Pacific Region. Clayton Vic Australia: Monash University Publishing, p. 238 - 245 8 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

A Cross Cultural Study of Service Quality Using Critical Incidents

Gabbott, M. T. & Hendry, J., 1999, Marketing in the Third Millennium. Sydney NSW Australia: University of Sydney, p. -

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

A Cultural Analysis of Japanese Tourists: Challenges for Tourism Marketers

Reisinger, Y. & Turner, L., 1999, In : European Journal of Marketing. p. 1203 - 1227 25 p.

Research output: Contribution to journalArticleResearchpeer-review

A Cultural Approach to Destination Marketing: Analysis of Thai Tourism to Australia

Reisinger, Y. & Turner, L., 1999, In : Turizam. p. 92 - 107 16 p.

Research output: Contribution to journalArticleResearchpeer-review

Agricultural Price Risk Management: The Principles of Commodity Trading

Williams, J. & Schroder, W., 1999, South Melbourne Vic Australia: Oxford University Press. 415 p.

Research output: Book/ReportBookOther

An Examination of Agreements between Chinese State and Foreign Universities as an Indicator of the Changing Nature of Sino-Foreign Service industry CoOperation

Willis, M. K., 1999, Marketing in the Third Millennium. Sydney NSW Australia: University of NSW, p. -

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

An Examination of the Dyadic Relationship between Sports and Sponsors: the Case of the Sydney Olympics

Farrelly, F. J. & Quester, P. G., 1999, p. 411 - 415. 5 p.

Research output: Contribution to conferenceOtherOther

Antecedents of the Strength of Relationship between Customers and Service Personnel

Bove, L. & Johnson, L. W., 1999, Marketing in the Third Millennium. Sydney NSW Australia: University of Sydney, p. -

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

A Preliminary Study Investigating the Mere Exposure Effect using Divided and Full Attention Conditions

Sutherland, S., Gabbott, M. T. & Jackson, K., 1999, In : Australasian Marketing Journal. p. 39 - 48 10 p.

Research output: Contribution to journalArticleResearchpeer-review

Are Innovators Worth Identifying?

McDonald, H. & Alpert, F., 1999, Marketing in the Third Millennium. Sydney NSW Australia: University of NSW, p. -

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Are Parliament Houses Valid Tourism Attractions?

Griffiths, M., 1999, p. 951 - 968. 18 p.

Research output: Contribution to conferenceOtherOther

Assessing Measures of Performance of International Joint Ventures: Evidence from a Developing Country Context

Ali, Y. M. & Sim, A. B., 1999, International Business Dynamics of the New Millenium. Sydney NSW Australia: Aust NZ International Business Academy, p. 23 - 33 11 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

A Test of the Roles of NonVerbal Communication in Service Situations

Gabbott, M. T. & Hogg, G., 1999, p. 28 - 29. 2 p.

Research output: Contribution to conferenceAbstractOther

Australasian Marketing Journal

Alpert, F., 1999, Melbourne Vic Australia: Monash University Publishing. 75 p.

Research output: Book/ReportEdited BookOther

Australian Services Marketing Workshop Proceedings

Hendry, J. & Gabbott, M. T., 1999, Melbourne Vic Australia: Monash University Publishing.

Research output: Book/ReportEdited BookOther

Best Practice Logistics: How well do Australian/New Zealand Firms Perform?

Dapiran, P. & Mollenkopf, D. A., 1999, p. 443 - 458. 16 p.

Research output: Contribution to conferenceOtherOther

Case 7 Ansell International

Freeman, S., 1999, International Marketing: An Asia-Pacific Perspective. Maryborough Vic Australia: Prentice Hall Australia P/L, p. 384 - 389 6 p.

Research output: Chapter in Book/Report/Conference proceedingChapter (Book)Other