Research Output 1988 2019

2001

Customer relationships with service personnel: Do we measure closeness, quality or strength?

Bove, L. & Johnson, L. W., 2001, In : Journal of Business Research. 54, 3, p. 189 - 197 9 p.

Research output: Contribution to journalArticleResearchpeer-review

Customer satisfaction and teaching evaluation in higher education

Bedggood, R. E. & Pollard, R. J., 2001, Global Marketing Issues at the Turn of the Millenium: Proceedings of the Tenth Biennial World Marketing Congress. Spotts, H., Meadow, H. & Smith, S. (eds.). 1 ed. Cardiff Wales: Cardiff Business School, Vol. 10. p. 1 - 1 1 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Customer satisfaction with supermarket retail shopping

Abubakar, B., Mavondo, F. T. & Clulow, V., 2001, Bridging Marketing Theory and Practice Conference Proceedings. Chetty, S. & Collins, B. (eds.). Auckland NZ: Australian and New Zealand Marketing Academy, p. 1 - 1 1 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Delphi re-visited: A concise method for industry consultation on curriculum

Brace-Govan, J. V. F., Farrelly, F. J., Joy, S., Luxton, S. L. & Davey, I., 2001, In : Aust & New Zealand Journal of Vocational Education Research. 9, 1, p. 1 - 19 19 p.

Research output: Contribution to journalArticleResearchpeer-review

Discrete choice modelling: Basic principles and application to parking policy assessment

Oppewal, H. & Timmermans, H., 2001, Regional Science in Business. Clarke, G. & Madden, M. (eds.). Berlin Germany: Springer-Verlag London Ltd., p. 97 - 114 18 p.

Research output: Chapter in Book/Report/Conference proceedingChapter (Book)Researchpeer-review

Disposition of possessions among families of people living with AIDs

Kates, S., 2001, In : Psychology and Marketing. 18, 4, p. 365 - 387 23 p.

Research output: Contribution to journalArticleResearchpeer-review

Downtown shopping: Is it worth the time and effort?

Reimers, V. J. & Clulow, V., 2001, International Conference on Service Management. Capiez, A., Legoherel, P. & Dauce, B. (eds.). Angers FRANCE: University of Angers, p. 363 - 372 10 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Educating Marketers in the New Millennium: A skill-building approach

Brennan, L., Spotts, H. E. (ed.), Meadow, H. L. (ed.), Powell, I. & Smith, S. M. (ed.), 2001, p. 1 - 1. 1 p.

Research output: Contribution to conferenceOtherOther

Effectiveness of micromarketing using enhanced customer information: Women buying cosmetics

Lim, S. & Bednall, D., 2001, Bridging Marketing Theory and Practice Conference Proceedings. Chetty, S. & Collins, B. (eds.). Auckland NZ: Australian and New Zealand Marketing Academy, p. 1 - 1 1 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

E-gender or Agenda: Are women getting what they want?

Hendry, J., 2001, Bridging Marketing Theory and Practice Conference Proceedings. Chetty, S. & Collins, B. (eds.). Auckland NZ: Australian and New Zealand Marketing Academy, p. 1 - 1 1 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

E-Master of Marketing: Phase 2 in transnational marketing education

Farrelly, F. J., Joy, S., Luxton, S. & Clulow, V., 2001, In : Higher Education in Europe. 26, 1, p. 87 - 93 7 p.

Research output: Contribution to journalArticleResearchpeer-review

Embedding a process of strategic operations and logistics planning

Sadler, I. & Dapiran, G. P., 2001, Logistics and the Digital Economy. Pawar, K. S. & Muffatto, M. (eds.). Nottingham UK: University of Nottingham, p. 123 - 128 6 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

E-moderation: Experiences with diverse groups

Luxton, S., 2001, Proceedings of the Tenth Biennial World Marketing Congress. Spotts, H. E., Meadow, H. L. & Smith, S. M. (eds.). Cardiff Wales UK: Academy of Marketing Science, Vol. 10. p. 1 - 1 1 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Equivocal impact of the internet on transitional economies: The model of Ukraine

Tsarenko, Y. & Gorbanovskaya, O., 2001, Economies and Business in Transition: Facilitating Competitiveness and Change in the Global Environment. Delener, N. & Chao, C-N. (eds.). New York NY USA: Global Business and Technology Association, p. 908 - 914 7 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

"Experiential" research methodology: an integrated academic-practitioner team approach

Grant, K., Gilmore, A., Carson, D., Laney, R. & Pickett, B., 2001, In : Qualitative Market Research. 4, 2, p. 66 - 74 9 p.

Research output: Contribution to journalArticleResearchpeer-review

Exploring the curious demand for athletes with controversial images: A review of anti-hero product endorsement advertising

Farrelly, F. J., Burton, R. & Quester, P. G., 2001, In : International Journal of Sports Marketing and Sponsorship. 2, 4, p. 315 - 330 16 p.

Research output: Contribution to journalArticleResearchpeer-review

Factors influencing adoption of new apple and pear varieties in the UK and Europe

Reid, M. J. & Buisson, D., 2001, In : International Journal of Retail and Distribution Management. 29, 6, p. 317 - 329 13 p.

Research output: Contribution to journalArticleResearchpeer-review

Food marketing in the 31st centry: Building the consumer-marketer connection

Furnass, B. (ed.) & Reid, M. J., 2001, p. 1 - 1. 1 p.

Research output: Contribution to conferenceOtherOther

Food-related lifestyles in a cross-cultural context: Comparing Australia with Singapore, Britain, France and Denmark

Reid, M. J., Li, E., Bruwer, J. & Grunert, K., 2001, In : Journal of Food Products Marketing. 7, 4, p. 57 - 76 20 p.

Research output: Contribution to journalArticleResearchpeer-review

Gay men on Film: A typology of the scopophilic consumption pleasures of cultural text

Kates, S., 2001, In : Consumption Markets and Culture. 4, 3, p. 281 - 313 33 p.

Research output: Contribution to journalArticleResearchpeer-review

Gender difference in the psychographic profiles of the youth travel market

Joppe, M. (ed.), Reisinger, Y. & Mavondo, F. T., 2001, p. 159 - 171. 13 p.

Research output: Contribution to conferenceAbstractOther

Gender in a computer mediated environment: Some implications for service marketers

Hendry, J. & Gabbott, M. T., 2001, Proceedings of the Tenth Biennial World Marketing Congress. Spotts, H. E., Meadow, H. L. & Smith, S. M. (eds.). Cardiff Wales UK: Academy of Marketing Science, Vol. 10. p. 1 - 1 1 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Growth models in the New Zealand wine industry: Some case study evidence

Beverland, M. B. & Lockshin, L., 2001, In : Journal of the Australian and New Zealand Academy of Management. 7, 2, p. 20 - 29 10 p.

Research output: Contribution to journalArticleResearchpeer-review

How critical is internal customer orientation to market orientation?

Conduit, J. & Mavondo, F. T., 2001, In : Journal of Business Research. 51, 1, p. 11 - 24 14 p.

Research output: Contribution to journalArticleResearchpeer-review

Impact of relational constructs on specific supply chain performance dimensions

Matanda, M., Mavondo, F. T. & Schroder, W., 2001, AM2001 Proceedings. Strong, C. (ed.). Cardiff Wales UK: Academy of Marketing, p. 1 - 1 1 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Industry experience as a criterion for the appointment of academic marketing staff in Australian universities

Bradmore, D. & Bedggood, R. E., 2001, Bridging Marketing Theory and Practice Conference Proceedings. Chetty, S. & Collins, B. (eds.). Auckland NZ: Australian and New Zealand Marketing Academy, p. 1 - 1 1 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Influencing internal customers through market orientation: How it leads to exceptional service quality and satisfied customers

Conduit, J., 2001, Bridging Marketing Theory and Practice Conference Proceedings. Chetty, S. & Collins, B. (eds.). Auckland NZ: Australian and New Zealand Marketing Academy, p. 1 - 1 1 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Innovative marketing in SME's: A comparative Australian framework

Grant, K., Laney, R., Pickett, B., Cummins, D., Gilmore, A., Carson, D. & O'Donnell, A., 2001, Proceedings of the Tenth Biennial World Marketing Congress. Spotts, H. E., Meadow, H. L. & Smith, S. M. (eds.). Cardiff Wales UK: Academy of Marketing Science, Vol. 10. p. 1 - 1 1 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Integrated marketing communications in the Australian and New Zealand wine industry

Reid, M. J., Johnson, T., Ratcliffe, M., Skrip, K. & Wilson, J., 2001, In : International Journal of Advertising. 20, 2, p. 239 - 262 24 p.

Research output: Contribution to journalArticleResearchpeer-review

Internal marketing reframed

Ballantyne, D., 2001, Bridging Marketing Theory and Practice Conference Proceedings. Chetty, S. & Collins, B. (eds.). Auckland NZ: Australian and New Zealand Marketing Academy, p. 1 - 1 1 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

International Entrepreneurship: The concept of intellectual internationalisation

Geursen, G. M. & Dana, L. P., 2001, In : Journal of Enterprising Culture. 9, 3, p. 329 - 350 22 p.

Research output: Contribution to journalArticleResearchpeer-review

Investigating market orientation and collaborative communication in the sponsorship relationship

Farrelly, F. J., 2001, Bridging Marketing Theory and Practice Conference Proceedings. Chetty, S. & Collins, B. (eds.). Auckland NZ: Australian and New Zealand Marketing Academy, p. 1 - 1 1 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Investigating the relationships among sales, management control, sales territory design, salesperson performance, and sales organization effectiveness

Babakus, E., Cravens, D. W., Grant, K. D., Ingram, T. N. & LaForge, R. W., 2001, Marketing Controllership. Wilson, R. M. S. (ed.). Aldershot UK: Ashgate Publishing Limited, p. 401 - 419 19 p.

Research output: Chapter in Book/Report/Conference proceedingChapter (Book)Researchpeer-review

Is market orientation enough? The view of an agricultural co-operative

Conduit, J., 2001, Bridging Marketing Theory and Practice Conference Proceedings. Chetty, S. & Collins, B. (eds.). Auckland NZ: Australian and New Zealand Marketing Academy, p. 1 - 1 1 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Learning orientation: Its structure in two industries

Chetty, S. (ed.), Mavondo, F. T. & Collins, B. (ed.), 2001, p. 1 - 1. 1 p.

Research output: Contribution to conferenceOtherOther

Learning through bulletin board discussion: A preliminary case analysis of the cognitive dimension

Clulow, V. & Brace-Govan, J. V. F., 2001, Proceedings of the Moving Online II Conference. Wallace, M., Ellis, A. & Newton, D. (eds.). Lismore NSW Australia: Southern Cross University, p. 84 - 93 10 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Linking integrated marketing communications to performance: Comparing the performance of High vs Low integration brands in the Australian and New Zealand Wine Industry

Reid, M. J., 2001, AM2001 Proceedings. Strong, C. (ed.). Cardiff Wales UK: Academy of Marketing, p. 1 - 1 1 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Marketing course development utilising the resource based view of value advantage

Farrelly, F. J. & Luxton, S., 2001, Proceedings of the Tenth Biennial World Marketing Congress. Spotts, H. E., Meadow, H. L. & Smith, S. M. (eds.). Cardiff Wales UK: Academy of Marketing Science, Vol. 10. p. 1 - 1 1 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Marketing higher education across borders: The Australian Experience

Zaman, M., Berrell, M. & Gloet, M., 2001, Global Business Trends Contemporary Readings. Moore, D. & Fullerton, S. (eds.). Ypsilanti MI USA: Academy of Business Administration, p. 76 - 82 7 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Marketing-mix variables and the diffusion of successive generations of a technological innovation

Danaher, P. J., Hardie, B. G. S. & Putsis, W. P., 1 Nov 2001, In : Journal of Marketing Research. 38, 4, p. 501-514 14 p.

Research output: Contribution to journalArticleResearchpeer-review

Marketing's interpretive communities: A new form of sociocultural segmentation?

Kates, S., 2001, Bridging Marketing Theory and Practice Conference Proceedings. Chetty, S. & Collins, B. (eds.). Auckland NZ: Australian and New Zealand Marketing Academy, p. 1 - 1 1 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Market Orientation: Do retailers and wholesalers understand the concepts equally?

Matanda, M., Mavondo, F. T. & Schroder, W., 2001, 2001 Proceedings Advancing Knowledge Development in African Business. Ogbuehi, A. (ed.). Philadelphia PENN USA: Saint Joseph's Univerversity, Vol. 2. p. 160 - 166 7 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Market orientation in the entrepreneur led firm

Geursen, G. M. & Mulye, R., 2001, Bridging Marketing Theory and Practice Conference Proceedings. Chetty, S. & Collins, B. (eds.). Auckland NZ: Australian and New Zealand Marketing Academy, p. 1 - 1 1 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Measurement of market orientation in not for profit organisations: How has it been done?

Brady, E., 2001, Proceedings of the Tenth Biennial World Marketing Congress. Spotts, H. E., Meadow, H. L. & Smith, S. M. (eds.). Cardiff Wales UK: Academy of Marketing Science, Vol. 10. p. 1 - 1 1 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Measuring strategic alliance success: A conceptual framework

Zaman, M., 2001, Bridging Marketing Theory and Practice Conference Proceedings. Chetty, S. & Collins, B. (eds.). Auckland NZ: Australian and New Zealand Marketing Academy, p. 1 - 1 1 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Measuring supply chain efficiency within horticultural marketing channels

Matanda, M., Mavondo, F. T. & Schroder, W., 2001, Proceedings of the Tenth Biennial World Marketing Congress. Spotts, H. E., Meadow, H. L. & Smith, S. M. (eds.). Cardiff Wales UK: Academy of Marketing Science, Vol. 10. p. 1 - 1 1 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Modelling psychographic profiles of the youth travel market

Reisinger, Y., Mavondo, F. T. & Weber, S., 2001, TTRA European Chapter Conference. Bohlin, M. (ed.). Sweden: Dalarna University, Vol. 1. p. 1 - 1 1 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Multi-disciplinary marketing education: Students in action in new product development teams

Powell, I., Wellington, P., Clarke, B. A. & Thomas, I. D., 2001, AM2001 Proceedings. Strong, C. (ed.). Cardiff Wales UK: Academy of Marketing, p. 1 - 1 1 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Negotiating for success - towards an understanding of how Chinese and foreign organizations conduct successful discussions

Willis, M. K., 2001, Bridging Marketing Theory and Practice Conference Proceedings. Chetty, S. & Collins, B. (eds.). Auckland NZ: Australian and New Zealand Marketing Academy, p. 1 - 1 1 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Online Grocery Retailing: Success Factors and Potential Pitfalls

Keh, H. T. & Shieh, E., 1 Jan 2001, In : Business Horizons. 44, 4, p. 73-83 11 p.

Research output: Contribution to journalArticleResearchpeer-review