Research Output 1988 2020

Developing a global CRM strategy

Shumanov, M. & Ewing, M. T., 2007, In : International Journal of E-Business Research. 3, 2, p. 70 - 82 13 p.

Research output: Contribution to journalArticleResearchpeer-review

Developing an Agribusiness Ethics Curriculum

Schroder, W. & Muschamp, D., 2000, International Food and Agribusiness Management Association (IAMA): 2000 World Food and Agribusiness Congress. agecon.tamu.edu/iama/2000Congress/: IAMA, p. - 10 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Developing an audit for SME salesforce performance: some implications for sales organisation effectiveness

Grant, K. D., Laney, R. P., Pickett, B. & Nasution, H. N., 2005, ANZMAC 2005 - Broadening the boundaries: Conference Proceedings. Purchase, S. (ed.). Fremantle WA Australia: UWA Publishing, p. 1 - 7 7 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Developing and implementing a CRM strategy: the case of EAG Group Financial Services

Shumanov, M. & Ewing, M. T., 2004, Marketing Accountabilities and Responsibilities: Proceedings of the Conference. Wiley, J. (ed.). www.vuw.ac.nz/anzmac: ANZMAC, p. 1 - 7 7 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Developing and implementing a CRM strategy: The case of EAG Group Financial Services

Shumanov, M. & Ewing, M. T., 2007, CRM in Services Sector. Garikaparthi, M. (ed.). 1 ed. India: Icfai University Press, p. 115 - 123 9 p.

Research output: Chapter in Book/Report/Conference proceedingChapter (Book)Researchpeer-review

99 Citations (Scopus)

Developing and validating a multidimensional nonprofit brand orientation scale

Ewing, M. T. & Napoli, J., 2005, In : Journal of Business Research. 58, 6, p. 841 - 853 13 p.

Research output: Contribution to journalArticleResearchpeer-review

73 Citations (Scopus)

Developing a scale to measure the enjoyment of Web experiences

Lin, A., Gregor, S. & Ewing, M. T., 2008, In : Journal of Interactive Marketing. 22, 4, p. 40 - 57 18 p.

Research output: Contribution to journalArticleResearchpeer-review

21 Citations (Scopus)

Developing customised CRM projects: The role of industry norms, organisational context and customer expectations on CRM implementation

Steel, M., Dubelaar, P. C. & Ewing, M. T., 2013, In : Industrial Marketing Management. 42, 8, p. 1328 - 1344 17 p.

Research output: Contribution to journalArticleResearchpeer-review

Developing dynamic capability through partnership: The role of capabilities

Jiang, W. & Mavondo, F. T., 2009, Australian and New Zealand Marketing Academy (ANZMAC) 2009 Sustainable Management and Marketing Conference. Tojib, D. (ed.). Melbourne Vic Australia: ANZMAC, p. 1 - 11 11 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Developing skills in concurrent engineering

Wellington, P., Thomas, I. D. & Powell, I., 1998, Seventh Annual Australasian Conference of Engineering Management Educators (ACEME) Proceedings. Clayton Vic Australia: Monash University, p. 23 - 29 7 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Developing success measure for staff portal implementation

Tojib, D. R. & Sugianto, L. F., 2009, Evolutionary Concepts in End User Productivity and Performance: Applications for Organizational Progress. Clarke, S. (ed.). Hershey PA USA: IGI Global, p. 78 - 94 17 p.

Research output: Chapter in Book/Report/Conference proceedingChapter (Book)Researchpeer-review

6 Citations (Scopus)

Development of a new risk-based framework to guide investment in water quality monitoring

Barrington, D. J., Ghadouani, A., Sinang, S. C. & Ivey, G., 2014, In : Environmental Monitoring and Assessment. 186, 4, p. 2455 - 2464 10 p.

Research output: Contribution to journalArticleResearchpeer-review

Development of Conceptual Framework for the Identification of Factors relating to the Success of various Types, Levels & Forms of Strategeic Alliances & Joint Venutres between Higher Educ Providers in an International China Based Educational Context

Willis, M. K., 2000, ANZMAC (Aust & New Zealand Marketing Academy Conference) 2000 Visionary Marketing for the 21st Centry: Facing the Challenge. Gold Coast Qld Australia: Griffith University, p. 1422 - 1428 7 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Development of Softqual: A Scale to Measure the Service Quality of Software Package Vendors

Rouse, A., Watson, D. & Xiao, J-X., 1997, Proceedings of the 7th Australasian Conference on Information Systems (ACIS). Darlinghurst NSW Australia: ACIS Executive Committee, p. 312 - 322 11 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

2 Citations (Scopus)

Devil or angel? How the virtual testing environment can affect product evaluations

Peng, L., He, Y. & Wan, X., 2011, In : International Journal of Market Research. 53, 3, p. 415 - 437 23 p.

Research output: Contribution to journalArticleResearchpeer-review

Dialogue and Knowledge Generation: Two sides of the Same Coin in Relationship Marketing

Ballantyne, D., 1999, p. -. 13 p.

Research output: Contribution to conferenceOther

Diamond industry: impact of economic and organizational changes on network strategy development

Gupta, S. & Webster, C. M., 2005, Global Business and Economics Anthology: Selected Papers 2005 Business & Economics Society International Conference. Kantarelis, D. (ed.). Worcester USA: Business & Economics Society International, Vol. 2005. p. 220 - 227 8 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

12 Citations (Scopus)

Did I choose the right university? How post-purchase information affects cognitive dissonance, satisfaction and perceived service quality

Mao, W. & Oppewal, H., 2010, In : Australasian Marketing Journal. 18, 1, p. 28 - 35 8 p.

Research output: Contribution to journalArticleResearchpeer-review

Differences in item responses: A gendered approach

Newton, F. J., Salzberger, T. & Ewing, M. T., 2008, Proceedings of the Australia and New Zealand Marketing Academy Conference 2008 - Marketing: Shifting the Focus from Mainstream to Offbeat. Spanjaard, D., Denize, S. & Sharma, N. (eds.). Sydney NSW Australia: ANZMAC, p. 1 - 9 9 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Differentiate or die or be 'stuck in the middle' and survive!

Mavondo, F. T. & Valos, M. J., 2002, Proceedings of the Australian and New Zealand Marketing Academy conference. Shaw, R. N., Adam, S. & McDonald, H. (eds.). Melbourne Vic Australia: Deakin University, p. 2111 - 2117 7 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

43 Citations (Scopus)

Diffusing knowledge-based core competencies for leveraging innovation strategies: Modelling outsourcing to knowledge process organizations (KPOs) in pharmaceutical networks

Gupta, S., Woodside, A. G., Dubelaar, P. C. & Bradmore, D. J., 2009, In : Industrial Marketing Management. 38, 2, p. 219 - 227 9 p.

Research output: Contribution to journalArticleResearchpeer-review

11 Citations (Scopus)

Diffusion process models and strategic performance theory for new B2B electronic ventures

Woodside, A. G., Gupta, S. & Cadeaux, J., 2004, In : Journal of Business and Industrial Marketing. 19, 1, p. 23 - 38 16 p.

Research output: Contribution to journalArticleResearchpeer-review

Direct Selling as a Market Entry Strategy

Grant, K., Brady, M. K., Crittenden, V. L. & Crittenden, W. F., 1998, Proceedings of Australian and New Zealand Marketing Academy Conference. Dunedin New Zealand: University of Otago, p. 215 - 222 8 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

1 Citation (Scopus)

Dirty weekends and personal hygiene products: the embodiment of casual sex in marketing

Chan, E. Y., Jun 2019, In : Psychology and Marketing. 36, 6, p. 587-596 10 p.

Research output: Contribution to journalArticleResearchpeer-review

Discrete choice modelling: Basic principles and application to parking policy assessment

Oppewal, H. & Timmermans, H., 2001, Regional Science in Business. Clarke, G. & Madden, M. (eds.). Berlin Germany: Springer-Verlag London Ltd., p. 97 - 114 18 p.

Research output: Chapter in Book/Report/Conference proceedingChapter (Book)Researchpeer-review

47 Citations (Scopus)

Discretionary expenditure and tourism consumption: Insights from a choice experiment

Crouch, G., Oppewal, H., Huybers, T., Dolnicar, S., Louviere, J. & Devinney, T., 2007, In : Journal of Travel Research. 45, 3, p. 247 - 258 11 p.

Research output: Contribution to journalArticleResearchpeer-review

23 Citations (Scopus)

Disposition of possessions among families of people living with AIDs

Kates, S., 2001, In : Psychology and Marketing. 18, 4, p. 365 - 387 23 p.

Research output: Contribution to journalArticleResearchpeer-review

Do brand oriented nonprofit organizations perform better?

Ewing, M. T. & Napoli, J., 2004, Marketing Accountabilities and Responsibilities: Proceedings of the Conference. Wiley, J. (ed.). www.vuw.ac.nz/anzmac: ANZMAC, p. 1 - 8 8 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

4 Citations (Scopus)

Do costly options lead to better outcomes? How the protestant work ethic influences the cost-benefit heuristic in goal pursuit

Cheng, Y., Mukhopadhyay, A. & Schrift, R. Y., 8 Aug 2017, In : Journal of Marketing Research. 54, 4, p. 636-649 14 p.

Research output: Contribution to journalArticleResearchpeer-review

Does affective trust matter in interfirm relationships? The supplier's perspective

Zur, A. J., Terawatanavong, C. & Webster, C. M., 2006, Benchmarking Marketing's Future: Proceedings of the 2006 AMA Summer Marketing Educators' Conference. Grewal, D., Levy, M. & Krishnan, R. (eds.). Chicago USA: American Marketing Association (AMA), Vol. 17. p. 163 - 169 7 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

3 Citations (Scopus)

Does better Internet access lead to more adoption? A new empirical study using household relocation

Ma, J. & Huang, Q., 2015, In : Information Systems Frontiers. 17, 5, p. 1097 - 1110 14 p.

Research output: Contribution to journalArticleResearchpeer-review

Does consumer‐firm affiliation matter? The impact of social distance on consumers’ moral judgments

Lo, C., Tsarenko, Y. & Tojib, D., 2019, (Accepted/In press) In : Psychology and Marketing. 11 p.

Research output: Contribution to journalArticleResearchpeer-review

Does culture matter: The effect of students' gender and culturally-anchored values on good teaching and university quality perceptions

Mitsis, A. & Foley, P., 2008, Proceedings of the 3rd Biennial Conference of the Academy of World Business, Marketing and Management Development: Managing and Marketing Organizations in an Era of Global Complexity. Ogunmokun, G., Gabbay, R. & Rose, J. (eds.). Perth WA Australia: Academy of World Business, Marketing and Management Development, Vol. 3. p. 63 - 71 9 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

9 Citations (Scopus)

Does greater online assortment pay? An empirical study using matched online and catalog shoppers

Ma, J., Sep 2016, In : Journal of Retailing. 92, 3, p. 373-382 9 p.

Research output: Contribution to journalArticleResearchpeer-review

Does suppliers' market orientation influence relationships with buyers?

Matanda, M., 2002, Proceedings of the Australian and New Zealand Marketing Academy conference. Shaw, R. N., Adam, S. & McDonald, H. (eds.). Melbourne Vic Australia: Deakin University, p. 2351 - 2358 8 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

13 Citations (Scopus)

Does the online channel pay? A comparison of online versus offline information search on physical store spend

Sands, S., Ferraro, C. & Luxton, S., 2010, In : International Review of Retail Distribution and Consumer Research. 20, 4, p. 397 - 410 14 p.

Research output: Contribution to journalArticleResearchpeer-review

5 Citations (Scopus)

Does the reward match the effort for loyalty program members?

Danaher, P. J., Sajtos, L. & Danaher, T. S., 2016, In : Journal of Retailing and Consumer Services. 32, p. 23-31 9 p.

Research output: Contribution to journalArticleResearchpeer-review

1 Citation (Scopus)

Does transformational leadership always matter in frontline service roles?

Sok, K. M., Sok, P., Snell, L. & Qiu, P., 12 Nov 2018, In : Journal of Service Theory and Practice. 28, 6, p. 733-751 19 p.

Research output: Contribution to journalArticleResearchpeer-review

Do Offensive Marketing Srategies Perform Better than Devensive Marketeing Strategies?

Valos, M. J. & Fitzroy, P. T., 1999, Marketing in the Third Millennium. Sydney NSW Australia: University of Sydney, p. -

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Do Retailers and Suppliers really have collaborative category management relationships?: Category Management Relationships in the UK and Australia

Hogarth-Scott, S. & Dapiran, P., 1997, New & Evolving Paradigms: The Emerging Future of Marketing. Dublin Ireland: American Marketing Association (AMA), p. 558 - 575 18 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

12 Citations (Scopus)

Do store brands aid store loyalty?

Seenivasan, S., Sudhir, K. & Talukdar, D., 2016, In : Management Science. 62, 3, p. 802 - 816 15 p.

Research output: Contribution to journalArticleResearchpeer-review

64 Citations (Scopus)

Double agents

Häubl, G. & Murray, K. B., 14 Dec 2006, In : MIT Sloan Management Review. 47, 3, p. 8-9 2 p.

Research output: Contribution to journalShort SurveyResearchpeer-review

Do values, personality and motivations influence tourist activities and lifestyle?

Reisinger, Y., Mavondo, F. T. & Weber, S., 2004, Reinventing a Tourism Destination. Facing the Challenge. Weber, S. & Tomljenovic, R. (eds.). Zagreb Croatia: Institute for Tourism, p. 65 - 87 23 p.

Research output: Chapter in Book/Report/Conference proceedingChapter (Book)Researchpeer-review

Downtown shopping: Is it worth the time and effort?

Reimers, V. J. & Clulow, V., 2001, International Conference on Service Management. Capiez, A., Legoherel, P. & Dauce, B. (eds.). Angers FRANCE: University of Angers, p. 363 - 372 10 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Do you see what I see? The acceptance of brand personality by individualist and collectivist cultures

Raja Mazhatul, Y. S., Oppewal, H. & Jevons, C. P., 2009, Australian and New Zealand Marketing Academy (ANZMAC) 2009 Sustainable Management and Marketing Conference. Tojib, D. (ed.). Melbourne Vic Australia: ANZMAC, p. 1 - 9 9 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

16 Citations (Scopus)

Drivers of importer trust and commitment: Evidence from a developing country

Saleh, M. A., Ali, M. Y. & Mavondo, F. T., 2014, In : Journal of Business Research. 67, 12, p. 2523 - 2530 8 p.

Research output: Contribution to journalArticleResearchpeer-review

27 Citations (Scopus)

Driving-market or market-driven? A case study analysis of the new product development practices of Chinese business-to-business firms

Beverland, M. B., Ewing, M. T. & Matanda, M. J., 2006, In : Industrial Marketing Management. 35, 3, p. 383 - 393 11 p.

Research output: Contribution to journalArticleResearchpeer-review

Dyadic perspective on non-medical support services for women living with HIV/AIDS

Russell, J. M. & Tsarenko, Y., 2007, 2007 AMA Winter Educators' Conference: Marketing Theory and Applications. Dixon, A. L. & Machleit, K. A. (eds.). USA: American Marketing Association (AMA), Vol. 18. p. 267 - 274 8 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Dynamic e-intermediary innovation/adoption processes

Gupta, S., Cadeaux, J. & Woodside, A. G., 2005, Proceedings of the Annual Meeting for the Society of Marketing Advances - Advances in Marketing: Managerial, Pedagogical, Theoretical. Kehoe, W. J. & Whitten, L. K. (eds.). USA: Society for Marketing Advances, p. 36 - 39 4 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

3 Citations (Scopus)

Dynamic marketing capabilities view on creating market change

Kachouie, R., Mavondo, F. & Sands, S., 2018, In : European Journal of Marketing. 52, 5-6, p. 1007-1036 30 p.

Research output: Contribution to journalArticleResearchpeer-review

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