Research Output 1976 2020

1999

The relationship between service quality practices and business performance in the fitness industry

Capela, R. & Terziovski, M., 1999, Third International and Sixth National Research Conference on Quality Management. Sydney NSW Australia: Standards Australia, p. 74 - 82 9 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

901 Citations (Scopus)

The relationship between total quality management practices and operational performance

Samson, D. & Terziovski, M., 1999, Caulfield East Vic Australia: Monash University. 23 p.

Research output: Book/ReportBookOther

25 Citations (Scopus)

The role of the cultural audit in implementing quality improvement programs

Bardoel, E. A. & Sohal, A. S., 1999, In : International Journal of Quality and Reliability Management. p. 263 - 276 14 p.

Research output: Contribution to journalArticleResearchpeer-review

The role of the State and Australian public sector industrial relations: depoliticisation and direct intervention

Fairbrother, P. & Macdonald, D., 1999, In : New Zealand Journal of Industrial Relations. p. 343 - 363 21 p.

Research output: Contribution to journalArticleResearchpeer-review

The third culture and organisational learning in international joint ventures

Berrell, M. & Gloet, M., 1999, ANZAM '99 Conference Proceedings. North Ryde NSW: ANZAM, Graduate School of Mgment, Macquarie Uni., p. 1 - 9 9 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

The transformation of British public sector industrial relations: from model employer to marketized relations

Fairbrother, P. & Carter, B., 1999, In : Historical Studies in Industrial Relations. p. 119 - 146 28 p.

Research output: Contribution to journalArticleResearchpeer-review

The truth about cats, dogs and shopping centres

Reimers, V., 1999, p. 9 - 9. 1 p.

Research output: Contribution to conferenceAbstract

The use of group modelling techniques as a teaching tool

Haslett, T., Barton, J. & Sarah, R., 1999, Caulfield East Vic Australia: Monash University. 10 p.

Research output: Book/ReportBookOther

The use of interpreters in Sino-Australian business negotiations

Coulthard, M., 1999, Preparing for 2000: Opportunities and Challenges for International Business in the Asia Pacific Region. Clayton Vic Australia: Monash University, p. 61 - 70 10 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

131 Citations (Scopus)

Third party logistics services: a Singapore perspective

Bhatnagar, R., Sohal, A. S. & Millen, R., 1999, In : International Journal of Physical Distribution and Logistics Management. p. 569 - 587 19 p.

Research output: Contribution to journalArticleResearchpeer-review

Toward a model of teaching through case studies in Vietnam and beyond

Berrell, M. & Wright, P., 1999, In : Academic Exchange Quarterly. p. 32 - 39 8 p.

Research output: Contribution to journalArticleResearchpeer-review

Trade unions: reasons for joining and membership satisfaction

Griffin, G. & Svensen, S. G., 1999, In : Labour and Industry. p. 31 - 40 10 p.

Research output: Contribution to journalArticleResearchpeer-review

Trade unions and small firms: is it size that counts

Barrett, R. J. & Buttigieg, D., 1999, In : Labour and Industry. p. 41 - 60 20 p.

Research output: Contribution to journalArticleResearchpeer-review

Training ecotour guides in developing countries

Weiler, B. & Ham, S. H., 1999, New Frontiers in Tourism Research. Harpers Woods M1 USA: International Soc. of Travel and Tourism Educators, p. 10 - 19 10 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Transformation of student learners: distinguished teachers reflect on practice

Dean, A., Carbone, A. & Evans, A. H., 1999, Research and Development in Higher Education. Jamieson Centre ACT: Higher Education Research and Dev. Soc. of Aust., p. 109 - 118 10 p.

Research output: Chapter in Book/Report/Conference proceedingConference PaperResearchpeer-review

Triangulation in post positivist research: a review

Wolfram Cox, J. R., 1999, Caulfield East Vic Australia: Monash University. 19 p.

Research output: Book/ReportBookOther

Using conflict in organizations

Winter, R. P., 1999, In : Management Learning. p. 372 - 374 3 p.

Research output: Contribution to journalArticleOther

Using tourism brochures as a tool to manage appropriate behaviour amongst tourists

Frost, W., 1999, Caulfield East Vic Australia: Monash University. 7 p.

Research output: Book/ReportBookOther

Variables affecting transfer of training in the Australian banking industry

D'Netto, B., D'Netto, E. & Perryman, C., 1999, p. 39 - 39. 1 p.

Research output: Contribution to conferenceAbstract

What makes organisations succeed?: an examination of some of the characteristics of excellent and visionary companies

Terziovski, M. & Kanchan, A., 1999, Melbourne Vic Australia: Dept of Management. 13 p.

Research output: Book/ReportBookOther

Who gives what to managers? Receiving social support and the matching hypothesis

Lindorff, M., 1999, Caulfield East Vic Australia: Monash University. 14 p.

Research output: Book/ReportBookOther

1998

A Bleak Outlook: academic staff perceptions of changes in core activities in Australian higher education, 1991-1996

Taylor, A. I., Gough, J., Bundrock, V. & Winter, R. P., 1998, In : Studies in Higher Education. p. 255 - 268 14 p.

Research output: Contribution to journalArticleResearchpeer-review

A comparative typology of employment relations, industrial relations and human resource management

Pullin, L. & Fastenau, M., 1998, In : International Employment Relations Review. p. 1 - 21 21 p.

Research output: Contribution to journalArticleResearchpeer-review

11 Citations (Scopus)

Activity based costing in manufacturing: Two case studies on implementation

Sohal, A. S. & Chung, W., 1998, In : Integrated Manufacturing Systems. p. 137 - 147 11 p.

Research output: Contribution to journalArticleResearchpeer-review

3 Citations (Scopus)

A Cusp Catastrophe Analysis of Anxiety Level in Pre-University Students

Haslett, T., Smyrnios, K. X. & Osborne, R. H., 1998, In : Journal of Psychology: Interdisciplinary and Applied. p. 5 - 24 20 p.

Research output: Contribution to journalArticleResearchpeer-review

3 Citations (Scopus)

A Cusp Catastrophe Analysis of Anxiety Levels

Haslett, T., Smyrnios, K. X. & Osborne, C. F., 1998, Caulfield East Vic Australia: Monash University. 18 p.

Research output: Book/ReportBookOther

Adventure Tourists on Water: Linking Expectations, Affect, Achievement and Enjoyment to the Adventure

Morgan, D., 1998, Caulfield East Vic Australia: Monash University. 15 p.

Research output: Book/ReportBookOther

Aligning HRM and IHRM strategies: Re-framing the organisation-individual relationship

Fenwick, M., 1998, p. 106 - 107. 2 p.

Research output: Contribution to conferenceAbstract

Analysis of Latent and Manifest Variables in a Study of Small Business Strategy

Gray, J. H. & Densten, U., 1998, Caulfield East Vic Australia: Monash University. 13 p.

Research output: Book/ReportBookOther

3 Citations (Scopus)

An empirical assessment of the production/operations manager's job

D'Netto, B., Sohal, A. S. & Trevillyan, J., 1998, In : Production and Inventory Management Journal. 39, 1, p. 57-61 5 p.

Research output: Contribution to journalArticleResearchpeer-review

An empirical study of the organisational influences on the provision of work-family policies and practices

Bardoel, E. A., 1998, p. 30 - 30. 1 p.

Research output: Contribution to conferenceAbstract

An Open-systems Perspective on Urban Ports: An Exploratory Comparative Analysis

Barton, J. & Selsky, J., 1998, Caulfield East Vic Australia: Monash University. 15 p.

Research output: Book/ReportBookOther

A predictive model of small business success

Gray, J. H., 1998, In : International Journal of Entrepreneurship. p. 1 - 10 10 p.

Research output: Contribution to journalArticleResearchpeer-review

16 Citations (Scopus)

Assessing manufacturing/quality cultures and practices in Asian companies

Sohal, A. S., 1998, In : International Journal of Quality and Reliability Management. p. 920 - 930 11 p.

Research output: Contribution to journalArticleResearchpeer-review

Assessing Manufacturing Plant Competitiveness: An Empirical Field Study

Gordon, J. & Sohal, A. S., 1998, Caulfield East Vic Australia: Monash University. 19 p.

Research output: Book/ReportBookOther

A systematic approach to quality improvements: The interactions between the technical, human and quality systems

Mandal, P., Howell, A. & Sohal, A. S., 1998, In : Total Quality Management. p. 79 - 100 22 p.

Research output: Contribution to journalArticleResearchpeer-review

33 Citations (Scopus)

A systemic approach to quality improvements: the interactions between the technical, human and quality systems

Mandal, P., Sohal, A. S. & Howell, A., 1998, In : Total Quality Management. 9, 1, p. 79-100 22 p.

Research output: Contribution to journalArticleResearchpeer-review

3 Citations (Scopus)

Attributes of an outstanding manufacturing manager

Ritter, M., Sohal, A. S. & D'Netto, B., 1998, In : International Journal of Manpower. p. 145 - 160 16 p.

Research output: Contribution to journalArticleResearchpeer-review

Australian Dean Stress

Sarros, J., 1998, p. -. 0 p.

Research output: Contribution to conferenceAbstract

Australian Politics

Hughes, O. E., 1998, South Yarra: Macmillan Publishers. 504 p.

Research output: Book/ReportBookOther

Beatrice Webb and the Fabian Women's Group

Nyland, C. & Rix, M., 1998, The Webbs, Fabianism and Feminism: Fabianism and the Political Economy of Everyday Life. Beilharz, P. & Nyland, C. (eds.). 1st ed. Aldershot UK: Ashgate Publishing Limited, p. 105-125 21 p.

Research output: Chapter in Book/Report/Conference proceedingChapter (Book)Researchpeer-review

Beatrice Webb and the national standard for manual handling

Nyland, C. & Kelly, D., 1998, The Webbs, Fabianism and Feminism: Fabianism and the Political Economy of Everyday Life. Beilharz, P. & Nyland, C. (eds.). 1st ed. Aldershot UK: Taylor & Francis, p. 126-153 28 p.

Research output: Chapter in Book/Report/Conference proceedingChapter (Book)Researchpeer-review

Beatrice Webb and the New Statesman papers

Nyland, C., 1998, The Webbs, Fabianism and Feminism: Fabianism and the Political Economy of Everyday Life. Beilharz, P. & Nyland, C. (eds.). 1st ed. Aldershot UK: Ashgate Publishing Limited, p. 88-104 17 p.

Research output: Chapter in Book/Report/Conference proceedingChapter (Book)Researchpeer-review

Best predictors of high performance quality organisations: Evidence from Australia and New Zealand

Terziovski, M., 1998, Management Theory and Practice: Moving to a New Era. South Yarra Vic Australia: Macmillan Publishers, p. 283 - 299 17 p.

Research output: Chapter in Book/Report/Conference proceedingChapter (Book)Researchpeer-review

26 Citations (Scopus)

Best predictors of quality performance in Australian service organisations

Terziovski, M. & Dean, A., 1998, In : Managing Service Quality. 8, 5, p. 359 - 366 8 p.

Research output: Contribution to journalArticleOther