The Impact of Manager and Co-Worker Feedback

Press/Media: Article/Feature


Our study investigated the degree to which two different sources of feedback – manager feedback and colleague feedback – influenced worker’s willingness to take on more office tasks. The results of our analyses did show feedback from managers was important. It increased employee engagement by about 13%. Unexpectedly, however, our results also showed managerial feedback wasn’t any more important than feedback from colleagues. That is, employees who rated feedback from managers low but feedback from colleagues high scored just as well on the engagement scores from their managers. So the source of feedback did not matter, so long as it was there.

Period19 Jun 2020 → 8 Jul 2020

Media coverage


Media coverage

Media contributions


Media contributions

  • TitleCoronavirus Has Made It Harder to Give Informal Feedback – Which Can Have an Unintended Effect on Our Well-being
    Degree of recognitionInternational
    Media name/outletPyschReg
    Media typeWeb
    Country/TerritoryUnited Kingdom
    DescriptionFeedback is even more important in virtual work-from-home environments as it builds work engagement and encourages employees to go above and beyond for their organisations. This includes innovating in their role, especially if changes have been made to their day to day role to accommodate remote working, and helping other team members with their work. All of which are sorely needed at this uncertain time.
    Producer/AuthorDennis Relojo-Howell
    PersonsHannah Meacham, Nathan Eva
  • TitleInformal feedback: we crave it more than ever, and don’t care who it’s from
    Degree of recognitionNational
    Media name/outletThe Conversation
    Media typeWeb
    Producer/AuthorThe Conversation
    PersonsNathan Eva, Hannah Meacham, Alex Newman, Tse Leng Tham


  • Feedback
  • innovation
  • coworker feedback
  • work engagement
  • supervisor feedback