The Impact of Manager and Co-Worker Feedback

  • Hannah Meacham
  • Nathan Eva
  • Alexander Newman
  • Tse Leng Tham

Press/Media: Article/Feature

Description

Our study investigated the degree to which two different sources of feedback – manager feedback and colleague feedback – influenced worker’s willingness to take on more office tasks. The results of our analyses did show feedback from managers was important. It increased employee engagement by about 13%. Unexpectedly, however, our results also showed managerial feedback wasn’t any more important than feedback from colleagues. That is, employees who rated feedback from managers low but feedback from colleagues high scored just as well on the engagement scores from their managers. So the source of feedback did not matter, so long as it was there.

Period19 Jun 2020 → 8 Jul 2020

Media coverage

9

Media coverage

  • TitleDr Nathan Eva: Leadership Development Is Important
    Degree of recognitionInternational
    Media name/outletThe DRH Show
    Media typeWeb
    Duration/Length/Size58:55
    Country/TerritoryUnited Kingdom
    Date8/07/20
    DescriptionDr Nathan Eva is a Senior Lecturer in the Department of Management at the Monash Business School. Dr Eva talks about the importance of leadership development.
    Producer/AuthorDennis Relojo-Howell
    URLhttps://www.youtube.com/watch?v=NCvSiSWuph0
    PersonsNathan Eva
  • TitleInformal feedback: we crave it more than ever, and don’t care who it’s from
    Degree of recognitionNational
    Media name/outletThe Sector: Early Education News, Views & Reviews
    Media typeWeb
    Country/TerritoryAustralia
    Date7/07/20
    URLhttps://thesector.com.au/2020/07/07/informal-feedback-we-crave-it-more-than-ever-and-dont-care-who-its-from/
    PersonsNathan Eva, Hannah Meacham, Alexander Newman, Tse Leng Tham
  • TitleDr Hannah Meacham: Creating an Inclusive Organisation
    Degree of recognitionInternational
    Media name/outletDRH Show (YouTube)
    Media typeWeb
    Duration/Length/Size45:05
    Country/TerritoryUnited Kingdom
    Date7/07/20
    DescriptionDr Hannah Meacham is a lecturer in the Department of Management at Monash University. Dr Meacham talks about the importance of creating an inclusive organisation.
    Producer/AuthorDennis Relojo-Howell
    URLhttps://www.youtube.com/watch?v=G8jR73PnVqE
    PersonsHannah Meacham, Nathan Eva
  • TitleThe Impact of Feedback
    Degree of recognitionRegional
    Media name/outletABC Sydney Drive
    Media typeRadio
    Country/TerritoryAustralia
    Date23/06/20
    DescriptionInterview with Hannah Meacham on Drive with Richard Glover on ABD Sydney.
    Producer/AuthorRichard Glover
    URLhttps://www.abc.net.au/radio/sydney/programs/drive/drive/12362432
    PersonsHannah Meacham, Nathan Eva
  • TitleWhy we love feedback in the workplace - and how we can all be dishing it out
    Degree of recognitionNational
    Media name/outletABC Radio National Drive
    Media typeRadio
    Duration/Length/Size6min 39sec
    Country/TerritoryAustralia
    Date22/06/20
    DescriptionSince we've all been working from home, or working with skeleton teams in offices, have you found yourself craving a little more feedback than usual?

    Been wishing someone would just tap you on the shoulder and let you know how you're performing?

    Well it turns out we love a bit of feedback - especially now, with COVID making it that bit more difficult to reach out to each other.

    Dr Hannah Meacham has co-authored a study about the value we place on feedback, and it seems we continue to crave it, no matter who in our workplace is dishing it out.

    Guest:

    Dr Hannah Meacham, lecturer in the Department of Management at Monash University
    Producer/AuthorPatricia Karvelas on RN Drive
    URLhttps://www.abc.net.au/radionational/programs/drive/why-we-love-feedback-in-the-workplace/12381528
    PersonsHannah Meacham, Nathan Eva
  • TitleInformal feedback: we crave it more than ever, and don’t care who it’s from
    Degree of recognitionNational
    Media name/outletRMIT News
    Media typeWeb
    Country/TerritoryAustralia
    Date22/06/20
    DescriptionMore than ever, workers want feedback and if managers can't give it, other colleagues can.
    Producer/AuthorTse Leng Tham
    URLhttps://www.rmit.edu.au/news/all-news/2020/jun/informal-feedback
    PersonsTse Leng Tham, Nathan Eva, Hannah Meacham
  • TitleInformal feedback - we crave it more than ever, and don't care who it's from
    Degree of recognitionInternational
    Media name/outletNew Zealand Herald
    Media typePrint
    Country/TerritoryNew Zealand
    Date20/06/20
    URLhttps://www.nzherald.co.nz/lifestyle/news/article.cfm?c_id=6&objectid=12341478
    PersonsNathan Eva, Hannah Meacham
  • TitleInformal feedback: we crave it more than ever, and don’t care who it’s from
    Degree of recognitionInternational
    Media name/outletForeign Affairs New Zealand
    Media typeWeb
    Country/TerritoryNew Zealand
    Date19/06/20
    Producer/AuthorMIL OSI
    URLhttps://foreignaffairs.co.nz/2020/06/19/informal-feedback-we-crave-it-more-than-ever-and-dont-care-who-its-from-138932/
    PersonsNathan Eva, Hannah Meacham
  • TitleInformal feedback: We crave it more than ever, and don't care who it's from
    Degree of recognitionInternational
    Media name/outletScience X Network Phys.org
    Media typeWeb
    Country/TerritoryUnited Kingdom
    Date19/06/20
    URLhttps://phys.org/news/2020-06-feedback-crave-dont.html
    PersonsNathan Eva, Hannah Meacham

Media contributions

2

Media contributions

  • TitleCoronavirus Has Made It Harder to Give Informal Feedback – Which Can Have an Unintended Effect on Our Well-being
    Degree of recognitionInternational
    Media name/outletPyschReg
    Media typeWeb
    Country/TerritoryUnited Kingdom
    Date26/06/20
    DescriptionFeedback is even more important in virtual work-from-home environments as it builds work engagement and encourages employees to go above and beyond for their organisations. This includes innovating in their role, especially if changes have been made to their day to day role to accommodate remote working, and helping other team members with their work. All of which are sorely needed at this uncertain time.
    Producer/AuthorDennis Relojo-Howell
    URLhttps://www.psychreg.org/informal-feedback-well-being/
    PersonsHannah Meacham, Nathan Eva
  • TitleInformal feedback: we crave it more than ever, and don’t care who it’s from
    Degree of recognitionNational
    Media name/outletThe Conversation
    Media typeWeb
    Country/TerritoryAustralia
    Date19/06/20
    Producer/AuthorThe Conversation
    URLhttps://theconversation.com/informal-feedback-we-crave-it-more-than-ever-and-dont-care-who-its-from-138932
    PersonsNathan Eva, Hannah Meacham, Alex Newman, Tse Leng Tham

Keywords

  • Feedback
  • innovation
  • coworker feedback
  • work engagement
  • supervisor feedback